Business Development Apprentice in Gateshead, United Kingdom

Summary

This apprenticeship is designed for individuals who want to turn their academic learning into a real career in workplace technology. You’ll earn while you learn, gaining hands‑on experience across Agilico’s technology solutions. 

Wage

£20,000 a year

• Uncapped Commission additional to salary per annum

Training course

Sales executive (level 4)

Hours

Monday - Friday 9am - 5pm

37 hours 30 minutes a week

Start date

Tuesday 20 October 2026

Duration

1 year 6 months

Positions available

2

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

You’ll work alongside experienced professionals, supporting customers to modernise how they work through print, document workflow, IT, Telephony and digital workplace technologies. This is not a classroom‑only programme – it’s a practical, fast‑paced route into a long‑term career.

What You’ll Be Learning & Doing

Throughout the apprenticeship, you will rotate across key areas of Agilico, developing both technical and commercial skills:

• Supported to learn the very best in customer engagement and sales techniques to unlock limitless earning potential.
• Support the delivery and management of workplace technology solutions for customers
• Learn how managed print, document automation and digital workflows improve productivity
• Assist with customer onboarding, system set‑ups and service delivery
• Work with account managers, engineers and support teams to solve real business challenges
• Analyse customer needs and help recommend the right technology solutions
• Develop core professional skills: communication, problem‑solving, time management and teamwork
• Complete an industry‑recognised apprenticeship qualification alongside your role

What We Look For

• A degree (any discipline) or equivalent qualification
• Strong communication and interpersonal skill
• A proactive, can‑do mindse
• Confidence using technology and digital tool
• Willingness to learn in a customer‑facing environment

No previous industry experience is required – attitude, curiosity and willingness to learn matter most!

Where you'll work

Queen's Court North
Earlsway
Team Valley Trading Estate
Gateshead
NE11 0BP

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

THE APPRENTICESHIP COLLEGE LTD

Training course

Sales executive (level 4)

What you'll learn

Course contents

• Sales planning and preparation: Set effective targets using sales forecasts. Prioritise customers and activities to grow account value and maximise return-on-investment in line with your organisation’s strategy. Formulate or refine customer plans and objectives. Create efficient territory plans where appropriate.
• Customer engagement: Effectively communicate and interpret customer information exchanged through written, verbal and non-verbal communication. Develop a customer engagement style that effectively opens sales conversations, builds rapport, enhances customer relationships, and adapts to different customer’s social preferences.
• Customer needs analysis: Be highly skilled at effective questioning and active listening techniques to understand the customer’s needs, guide the sales conversation appropriately, create mutual understanding, and build trust and affinity with customers.
• Propose and present solutions: Develop sales proposals and deliver them using a presentation style and technique appropriate for your customer. Present relevant products and/or services, explain features and their advantages, and clearly articulate the value and benefit of the solution for the specific customer. Use and adapt a range of techniques to draw-out and overcome common sales objections.
• Negotiate: Research the customer’s likely desired outcomes and negotiating stance. Develop responses to likely objections. Identify your own organisation’s needs, such as minimum price and acceptable terms. Negotiate or trade variables effectively.
• Closing Sales: Be attuned to verbal and non-verbal buying-signals andmove to close at an appropriate point in sales conversations. Develop ethical techniques to close sales and confirm customers’ purchase agreement.
• Gathering Intelligence: Collect, analyse and interpret market intelligence and share it appropriately and effectively within your organisation.
• Time Management: Use and adapt appropriate tools and techniques to prioritise and manage your time effectively.
• Collaboration and team work: Contribute effectively within a team environment. Work collaboratively with both internal and external stakeholders. Manage communications with the cross-functional team in relation to the effective delivery of your sales, such as finance and service delivery. Support continual business improvement by sharing best practice with sales team colleagues and assist the marketing team to develop new marketing collateral.
• Customer experience management: Deliver a positive customer experience. Manage customer enquiries and issues effectively. Take proactive action to prevent and minimise customer concerns and complaints. Handle all customer interactions professionally to the customer’s satisfaction.
• Digital skills: Effectively use digital tools to conduct research and target customers in line with the overall sales strategy. Able to deliver presentations and meetings using digital communication. Complete accurate records and process sales in accordance with your organisation’s policies, procedures and digital CRM systems.

Training schedule

The Apprenticeship

This role will be supported by Level 4 Sales Executive Apprenticeship provided by The Apprenticeship College. The Apprenticeship will be delivered via live virtual workshops taking place twice monthly. Ongoing skills coach will also be provided throughout.

Level: Level 4 Higher / Degree‑level apprenticeship )
Duration: Typically 18 months
Training: On‑the‑job learning, supported study time and external training provider
Cost: Fully funded by Agilico – no student debt!

Requirements

Essential qualifications

GCSE in:

• English (grade 4-8)
• Maths (grade 4-8)

Desirable qualifications

A Level in:

Technical/IT focused (grade 4-8)

Degree in:

Bachelors (grade 2:1)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Analytical skills
• Logical
• Team working
• Initiative
• Non judgemental
• Confident
• Tech Savvy
• Willingness to Learn
• Proactive/Can-do Mindset
• Strong interpersonal skills

Other requirements

Applicants must hold a Full UK Drivers license to be considered/eligible for this vacancy