Customer Support Agent HUB in Semley, United Kingdom - Jobeax
Vacancy description
Customer Support Agent HUB in Semley, United Kingdom
RemoteWork from anywhere
ContractFixed-term or freelance
£24.5k - £27k per annum
United Kingdom, Semley
Customer Support Agent HUB in Semley, United Kingdom is listed on Jobeax. Browse 10,000+ vacancies available.
Pertemps are recruiting for multiple Customer Support Agents to join a leading Health Services Provider. The Customer Support Agent provides frontline telephone, email, and live chat support for our clients ensuring a smooth patient journey and consistently high-quality care. The role involves handling enquiries sensitively and professionally, completing administrative duties within Salesforce and other systems. This is a fully remote/home-based role; you will start off working via Pertemps and transfer across to our client after an initial temping contract. Although we do require you to have experience in a Customer Care/Advisor position, full and in-depth training will be provided. Responsibilities as a Customer Support Agent:
Provide frontline support via telephone, email, and live chat
Handle enquiries with empathy, professionalism, and efficiency — including during high-demand periods
Book appointments and coordinate plans in line with operational requirements
Maintain accurate and timely records across internal systems (e.g., Salesforce).
Recognise, respond to, and appropriately escalate safeguarding concerns or service disruptions
Work collaboratively with colleagues, supporting team cover to ensure continuous service delivery
Provide clear, accurate service information to customers in a friendly, courteous manner
When required, support operations and governance teams in coordinating sensitive matters relating to safeguarding, accidents, data incidents, complaints, and concerns.
Requirements: - At least 3 years’ experience in a customer-facing or support role. - Experience of using databases and a proficient IT user. - Outstanding verbal and written communication skills. - Experience working in a fast paced, customer handling environment. - Clear understanding of confidentiality and handling sensitive information. - Self-sufficient and a problem solver. - Happy to undertake a DBS check. The Role: - Fully remote, home based (all IT equipment will be provided). - Monday – Friday, Working 7 hours per day (35 hours per week) on a rota basis covering shifts between 8:00am and 6:00pm.with 1 hour for lunch. - Salary of £24,000 - £27,000 depending on experience. If you are interested in this Customer Support Agent role, please apply with an up-to-date CV!
... more equal society centred on opportunity for all. Purpose Managing a caseload of participants in the community and CFO (Creating Future Opportunities) Activity Hubs, supporting them to engage and break down barriers to successful resettlement, achieve agreed milestones and develop enhanced skillsets. Facilitating delivery ...
... within a 6-week rotation so that you can plan around shifts with plenty of notice. - As a Customer Service Agent, you will be expected to handle a variety of customer queries and processes with professionalism and confidence while reporting to a Customer Service Supervisor for support if required. You will be directly responsible ...
Customer Service Agent Customer Service Agent - Leading Property Business - Full training provided - Remote/Hybrid Working Are you a customer service superstar who thrives in a ssuccessful business environment? Do you genuinely enjoy helping people and improving their experience? Our client, a leading and "Great Place ...
... of home networking and connectivity troubleshooting Responsibilities: - Be the first point of contact for inbound calls and HubSpot tickets across our full customer and partner base - Log, categorise and prioritise every enquiry accurately in HubSpot - Own tickets through to resolution, keeping customers informed on timescales ...
... quality pro-active academic learning support service to learners who have severe learning difficulties and/or complex needs. Ensuring that all learners receiving support have the opportunity to achieve as well as their peers and are able to stay as independent as possible. Providing support to students to develop their skills ...
... Leicester Support Centre focuses on providing a professional reservation, rental management and complaint handling service to our consumer and key account customers, as well as providing administrative support to other business units. Our COI Insurance Support Agents will be required to manage inbound and outbound enquiries ...
... community, providing timely assessment, support, and intervention to help avoid unnecessary hospital admissions and promote recovery at home. When you're not out supporting our patients, you will be in the Single Point of Access HUB as part of the call handling team, you will be answering the phones, taking referrals from member ...
Customer Support Technician Department: Customer Support Employment Type: Permanent Location: Cardiff, UK Reporting To: Customer Support Team Leader Creating Safer Workplaces for Everyone. At SafeHR, we’ve been helping businesses look after their people and build stronger teams for over 30 years. When you join us, you’ll ...
... aspiration. Why you'll love this role of Customer Support Analyst This is a varied customer-focused role within Civica Engagement Solutions, where you’ll help customers get the best from our SaaS products and enjoy a brilliant experience at every stage. You’ll answer questions, solve problems, support training and act as a ...
Job Details The Customer Onsite Support Specialist supports patient safety at the customer site and acts as the interface between Haemonetics and the customer team. The role ensures that the BloodTrack system is deployed and functioning optimally, that issues are resolved promptly, and that service improvements are communicated, ...
... versions and sits on AWS, so if you want to play around you will be encouraged. The CEO has an open desk and works closely with every team member. Day to Day the Customer Support Analyst will be part of some of: · Help desk support – answering support calls from clients and processing support emails. · Logging calls on internal ...
... Positions available 1 Work Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience. What you'll do at work - Learn to support schools using their MIS systems via phone, email, and remote support tools - Log customer queries and track support tickets through to resolution - Assist in ...
Description An international digital services and consulting organization is currently seeking a remote Customer Support Representative to join our growing global team. In this entry-level position, you will be responsible for handling basic customer inquiries, logging user communication data, and coordinating information ...
... Professional Development: Develop organization, communication, and customer-service skills - Customer-Focused Role: Help customers navigate questions and requests How to Apply If you are organized, helpful, and comfortable solving customer questions, we encourage you to apply for the Customer Support Specialist opportunity.
... the Position Robert Half is recruiting on behalf of its clients for a Remote Customer Support Assistant . The successful candidate will provide professional customer assistance, respond to enquiries, maintain accurate records, and support routine administrative activities. Key Responsibilities - Respond to customer enquiries ...
... energy industry. Job Duties Department: Neftex – Customer Success & Support About the Role Neftex is seeking a Customer Success & Support Geoscientist to help customers maximize the value of their Neftex subscription. This role combines geoscience expertise, customer engagement, technical support, workflow enablement, and ...
Pharmacist – Central Dispensing Hub Join MediCare Pharmacy Group and be part of Northern Ireland's first Central Dispensing Hub. We're looking for a Pharmacist to help deliver a new, technology-driven dispensing service that will support safer, more efficient patient care across our pharmacy network. Working with advanced ...