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Dev Ops Lead - Virtual Assistant and Automation in… - Jobeax

Dev Ops Lead - Virtual Assistant and Automation in Sunbury, United Kingdom is listed on Jobeax. Browse 7,000+ vacancies available.

Entity:
Technology

Job Family Group:
IT&S Group

Job Description:

Our purpose is to deliver energy to the world, today and tomorrow. For over 100 years, bp has focused on discovering, developing, and producing oil and gas in the nations where we operate. We are one of the few companies globally that can provide governments and customers with an integrated energy offering. Delivering our strategy sustainably is fundamental to achieving our ambition to be a net zero company by 2050 or sooner.

Role Purpose

Lead the technical design, development and deployment of enterprise AI-enabled solutions aligned to People & Culture priorities
Own service integrity, operational excellence, and governance across AI and digital people platforms
Handle and partner with external vendors / configuration centres to deliver scalable, compliant solutions globally
Act as a link between engineering, product, data science ensuring solutions move beyond prototypes into sustainable production

AI & Engineering Leadership

Design, develop and maintain production-grade AI applications and services using modern engineering practices (cloud-native design, CI/CD, testing, observability).
Define and implement reusable AI platforms and capabilities (e.g. conversational assistants, AI search, unstructured data processing, GenAI solutions).
Lead architectural decisions , ensuring responsible AI, explain ability, security, and operational robustness are embedded by design.
Evaluate and integrate LLMs, vector databases, RAG patterns, agent-based frameworks, and AI APIs into enterprise-ready solutions.
Champion automation across the AI lifecycle from data ingestion to deployment and run.

Service, Delivery & Governance Ownership

Be the point of accountability for system and solution integrity , ensuring incidents, risks and issues are led clearly and effectively.
Define and maintain service catalogues , clarifying scope, ownership, and delivery expectations.
Ensure solutions meet bp standards, compliance requirements (incl. SoX), and global consistency needs .
Chair regular governance, operational risk, and retrospective sessions with partners and vendors.
Ensure smooth transition of new solutions, enhancements, and AI capabilities into run-state operations.

Vendor & Partner Management

Lead external vendors / configuration centres, ensuring capacity, capability, and delivery quality align with demand.
Act as a key partner to Global Solution Owners, P&C leadership, technology teams, and business customers.
Embed agile ways of working and continuous improvement practices across delivery teams.
Translate complex technical and AI concepts into clear business insights and outcomes

Inspiring change from incremental improvements through to transformations

Support leadership in building a short & medium-term roadmap of technical change that supports the business and P&C strategies
Leading a portfolio of change projects, ranging in size and complexity, in support of an agreed the roadmap
Agree and handle annual budgets accordingly

Thought leadership in AI, VA and automation solutions

Be a thought-leader in bp in the AI, VA and automation solutions through extensive external networking and continuous landscape analysis

Building partnerships

Being a great partner with numerous internal senior leaders - primarily the respective members of the Core leadership team
Securing alignment on priorities and leading their requirements / expectations on projects
Building strategic relationships / partnerships with external partners where appropriate
Assisting I&E in the operational oversight of our vendors / partners

Building a high-performing team

Provide technical leadership, coaching and mentorship across engineering, data science, and solution teams.
Inspiring and motivating a permanent team, and third-party project resources, to deliver great results
Develop a safe, inclusive, high-performance environment where teams can innovate and deliver at pace.
Establishing a team that find the optimal balance of WHAT they deliver and HOW they deliver
Presents the highest level of professional individual contribution and imparts technical expertise to lower level team members;
Advises and directs subordinates and project resources to help accomplish assignments using established guidelines, procedures and policies;
Reviews and evaluates team members' performance.

Essential Experience and Job Requirements:

Actively working to develop capability in line with the P&C Capability Framework, with an equal blend of EQ, IQ and drive.

Technical Capability

Confirmed experience in multiple organisational change management roles, including demonstrated skills in leadership alignment, partner identification and analysis
Shown experience delivering enterprise-scale systems and AI-enabled solutions in production
Strong programming skills (Python preferred; Java or similar acceptable)
Solid experience with cloud platforms (AWS, Azure or GCP) and modern DevOps practices
Experience integrating machine learning / GenAI models into real-world systems
Experience with LLMs, RAG, vector search, conversational AI, or unstructured data pipelines
Familiarity with AI tooling/frameworks (e.g. LangChain, LlamaIndex, Haystack, Hugging Face, CrewAI)
Experience leading SaaS / cloud-based HR or enterprise platforms
Skilled at using data and analytics to identify outcomes and improve decision making; e.g. process improvements and candidate experience improvements

Business Capability

Strong partner management skills across business, technology, and vendor
Customer focus - all decisions clearly aligned to customer strategy.
Drives value-adding solutions - deeply integrated to ultimately improve business performance and disrupt, where necessary. Consistent track record of improving/adding customer value and taking things to the next level
Externally orientated - aware of protocol and actively shares with, and learns from others
Ability to operate effectively in ambiguous, fast-paced global environments

Leadership & EQ Capability

Effective communication skills, flexible style able to deal with partners at all levels
Strong influencing skills - able to gain acceptance to ideas from senior customers and comfortable in the space of challenge and difficult conversations
Group mind-set - demonstrates a deep understanding of the value of, and ability to develop, high quality, trust-based relationships with colleagues across bp
Is self-aware and skilled at handling impact on others
Is actively aware of the morale of their team and works constructively to raise it
Is politically astute and able to work successfully across organisational boundaries
Acts with integrity; is an exemplar of living the LEs & V&Bs
Consistent track record of successfully developing and inspiring others and engendering followership
Cultural fluency - ability to operate successfully across cultural boundaries with sensitivity

Desirable Criteria:

Project management experience using both Agile and Waterfall methodologies
Sound understanding of trends in the relevant process / technology areas
Experience working within a global organisation, including using social media style tools to support communications and engagement across time zones
Advanced at working collaboratively with internal and external partners

Please note that roles based out of SJS or Sunbury will move to Timber Square, Southwark, from Q4 2027

Why join us?

At bp, we support our people to grow in a diverse and exciting environment. We believe that our team is strengthened by diversity.

There are many aspects of our employees' lives that are meaningful, so we offer benefits to enable your work to fit with your life. These benefits can include flexible working options, a generous paid parental leave policy, excellent retirement benefits, among others!

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Reinvent your career as you help our business meet the challenges of the future. Apply now!

Travel Requirement
Negligible travel should be expected with this role

Relocation Assistance:
This role is not eligible for relocation

Remote Type:
This position is a hybrid of office/remote working

Skills:
Agility core practices, Agility core practices, API and platform design, Cloud Platforms, Collaboration, Communication, Configuration management and release, Continuous deployment and release, Creating a high performing team, Database Design, Digital Project Management, Documentation and knowledge sharing, Emerging technology monitoring, Facilitation, Information Security, Mentoring, Metrics definition and instrumentation, NoSql data modelling, Problem Solving, Relational Data Modeling, Risk Management, Scripting, Secure development, Service operations and resiliency, Software Design and Development {+ 7 more}
.
Future Location Notice: This role will start in Sunbury, London. bp has announced a planned office move to Timber Square, London, with all positions currently advertised in Sunbury, including this one, expected to relocate around Q4 2027-Q1 2028. This presents an exciting opportunity for all employees and leaders to come together in one London location. The specific date of the move will be confirmed closer to the time.

Legal Disclaimer:

We are an equal opportunity employer. We do not discriminate on the basis of protected characteristics like race, religion, color, sex, national origin, sexual orientation, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp's recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us.

If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.

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