MS Dynamics Solution Architect in Holborn, United Kingdom - Jobeax
Vacancy description
MS Dynamics Solution Architect in Holborn, United Kingdom
Experis
HybridMix of office and remote
163 / year
United Kingdom, Holborn
MS Dynamics Solution Architect in Holborn, United Kingdom is listed on Jobeax. Browse 4,000+ vacancies available.
Salary: £? - ? per year Requirements:
Demonstrable knowledge of the UK electricity Customer Connections lifecycle and BP500 processes
Ability to translate connection journeys, business rules, milestones, approvals, customer interactions and cross-functional hand-offs into scalable Dynamics 365 designs
Experience leading end-to-end Dynamics 365 Customer Engagement solution architecture, including integration and security considerations
Strong utilities/domain understanding across customer service and regulatory reporting expectations, including Ofgem-driven obligations
Confidence to act as a trusted advisor, guiding clients towards value-led, maintainable Microsoft solutions
Responsibilities:
Lead senior client-facing advisory conversations across discovery, solution shaping and opportunity development
Translate UK electricity Customer Connections lifecycle and BP500 processes into Dynamics 365 CRM solution designs
Own solution architecture end-to-end, including process, data, security, integrations, user experience and non-functional design
Define solution boundaries across configuration, customisation, Power Platform and external integrations
Shape utilities-enabled CRM for customer connections, network operations, asset/work/field operations and regulatory reporting
Support delivery assurance from build to cutover, go-live, hypercare and transition to support
Challenge unclear requirements, maintain requirements traceability, and drive quality across design and testing deliverables
Technologies:
Architect
CRM
Support
Network
Security
Office 365
More:
We are hiring an MS Dynamics Solution Architect for a 6-month+ hybrid assignment in London, working on Dynamics 365 Customer Engagement within the energy and utilities space. This role is umbrella-only and offers the opportunity to lead end-to-end solution architecture, from discovery through go-live and beyond, while advising clients on scalable Microsoft designs for complex customer journeys.
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