1,657 3rd line citrix engineer jobs in United Kingdom.

• Hybrid

2202

... innovation, and maintain a competitive edge in the market. Responsibilities : - Handle complex incidents and problems that cannot be resolved by 1st and 2nd line support, using deep technical knowledge and expertise. - Take ownership of high-priority incidents, ensuring timely resolution and minimal impact on business ...

• Remote
• Hybrid
• On-site

... ITIL processes. · Take ownership of tickets from diagnosis through to resolution, ensuring clear user communication. · Support Windows, Microsoft 365, Outlook, Citrix, wireless networks, remote access, and core business applications. · Build, configure, deploy, and maintain desktops, laptops, and user devices in line with ...

• Contract

€163 EUR - €350 EUR / year

... 365 support experience - Basic networking troubleshooting skills - ITIL ticketing system experience - Full UK driving licence - Desirable: PowerShell, SQL, Citrix, Windows Server Responsibilities: - Provide 1st/2nd line support for Windows devices, servers, printers, and networks - Manage incidents and requests via ITIL ...

• Remote
• Hybrid

£110k per annum

Trading Application Support – Equity Vol £110k Plus £20K Quant Capital is urgently looking for a Trading Application Support Engineer to join our high profile client in their London Office. Our client is one of the largest Quant Investment managers globally, with around £20 billion under management. They are mainly quant ...

• Remote
• Hybrid
• On-site
• Contract

£40k - £70k per annum

... service management tools for incident and change request handling. - Familiarity with drive sanitisation and secure disposal processes aligned with strict guidelines. - Understanding of laptop refresh programmes and lifecycle management for PCs and laptops. - Background in technical support, operations, or engineering roles ...

• Hybrid

£35k - £40k per annum

... on both projects and business as usual support and have experience across a range of Microsoft tools and technologies. This role will range from providing 2nd/3rd line support across all areas of the business to working on utilising Azure across the organisation. This is an excellent opportunity for an ambitious individual ...

• Remote
• Hybrid
• On-site

Title: 1st Line Support Analyst The Programme and Project Partners (PPP) model was mobilised in 2019 with the purpose of transforming major project delivery at the Sellafield nuclear site. The partnership is delivering a 20-year pipeline of major infrastructure projects to support the decommissioning of Sellafield and to ...

• Full-time

£30k - £42k per annum

Salary: £30,000 - 42,000 per year Requirements: - We require a minimum of 3 years experience in a 2nd Line Support, Service Desk, or IT Support role. - We require strong knowledge of Microsoft Windows Server. - We require strong knowledge of Active Directory and Azure AD. - We require strong knowledge of Microsoft 365 and ...

• Hybrid

2202

... recorded. - Initial Diagnosis and Triage: Perform initial diagnosis of incidents to determine their root cause and escalate complex issues to appropriate 2nd or 3rd line support teams if necessary. - Customer Communication: Maintain clear, professional, and timely communication with customers, keeping them informed of the ...

• Hybrid
• Full-time

£25k - £26k per annum

... who is comfortable asking questions and seeking clarification when required. - Full UK driving licence and vehicle required. Responsibilities: - Provide first-line IT support to end users across hardware, software, network and connectivity issues. - Carry out initial troubleshooting and resolve issues where possible within ...

• Hybrid
• On-site

£29.24k per annum

... and loves helping people. We’ll back your growth with a wide range of development and career directions open to you. Many of our colleagues have moved from 2nd line into 3rd line roles. Enjoy flexibility, great benefits, and work that feels good because it matters. Be part of one of the UK’s Great Places to Work! You have ...

• Remote
• Hybrid
• On-site
• Full-time

£90k - £100k per annum

... layer of the platform, ensuring that all system changes meet both operational and regulatory requirements. Must have the following: - 1-2 years? experience 2nd/3rd Line Support capacity in FIS Integrity - Strong configuration and data model knowledge - Strong Treasury business operation understanding - Advanced SQL capability ...

• Remote
• Hybrid
• On-site
• Full-time
• Contract

£35.53k per annum

... support across Pennon Group locations. - Build, configure, deploy, and support laptops, desktops, mobile devices, and associated technologies. - Collaborate with 3rd line teams and technical specialists to resolve high-level technical issues. - Support endpoint lifecycle management, including provisioning, deployments, replacements, ...

• Full-time
• Contract

£40k - £45k per annum

... technical issues, supporting colleagues across different levels of the business and contributing to wider IT projects. What You'll be Doing - Provide 2nd and 3rd line technical support to users across the organisation, taking ownership of incidents through to resolution. - Troubleshoot and resolve issues across Windows ...

• Remote
• Hybrid
• On-site

£25k - £29k per annum

Salary: £25,000 - 29,000 per year Requirements: - Proven technical competence appropriate to a 1st Line environment. - Excellent written and verbal communication. - Strong customer service skills, supported by concrete examples or references. - A stable and explainable employment history. - The ability to work within structured ...

First Line Service Desk Analyst Job Description Country United Kingdom Organization Regent College London Job Title First Line Service Desk Analyst Reports to Service Desk Manager Job Purpose : As First Line Service Desk Analyst, you'll install and configure computer systems, workstations, diagnose hardware and software ...

• Remote
• Hybrid

£31.63k - £33.47k per annum

Are you passionate about technology and providing exceptional user support? West Dunbartonshire Council has an excellent opportunity for a motivated 1st Line Support Analyst within our dynamic team. As a key member of our IT support section, you’ll be dealing with escalated hardware and software issues across our organisation. ...

• Hybrid

... able to provide IT consultancy services to the full range of FluidOne Chorley clients. You will effectively support clients as requested in a timely manner in line with the client’s support contracts. Responsibilities: You are required to provide reactive and pro-active technical support services and incident management ...

• Hybrid
• Contract

£30k - £38k per annum

... troubleshooting incidents escalated from the Service Desk, and re-solving issues within agreed SLAs wherever possible. Escalate unresolved or complex inci-dents to 3rd line support with clear technical analysis, diagnostics and remediation actions already completed. Key responsibilities - Triage, prioritise and manage incidents ...

... resolution at 1st line. Act as the first technical escalation point for 1st Line Support agents, working tickets alongside them before any escalation to 2nd Line Support. Review tickets proposed for escalation to 2nd Line Support to ensure all appropriate 1st line troubleshooting has been completed and documented. Mentor ...