Title: Field Auditing Quality Manager About KBR and the Project KBR are a global technical solutions provider with 28,000 employees worldwide, with operations in 34 countries delivering to customers in 80 countries. KBR work collaboratively with their wide customer base to deliver solutions that strive to create a better, ...
... blockers or process gaps and raise them with the wider Customer Operations leadership team. • Champion continuous improvement in tools, ways of working and customer experience across the team. 6. Cross-team collaboration • Work closely with other Customer Support Managers, the Complaints Manager and Customer Operations ...
... Description We are looking for a Customer Success Manager to join our UK EDQ Customer Success team, focused on retaining relationships with our customers. As the Data Quality arm of Experian, we help organisations improve the quality of data across their business and throughout the data lifecycle. Experian Data Quality supports clients ...
... ensure there is a clear handover and escalation route between the Customer Relationship Manager, Property Manager and Facilities Manager so that actions and customer communications are not lost between teams - Promote and support the use of the customer portal and other engagement tools. - Help ensure customers receive timely ...
We have an exciting opportunity for a Customer Service Manager to join our team within Vistry North East, at our office in Newcastle upon Tyne. As our Customer Service Manager, you will provide day to day management and support to the Customer Service office and technician teams to provide an exceptional, consistent level ...
... highest standards of assessment quality assurance and public confidence across all vocational qualifications and apprenticeship standards. ROLE OVERVIEW As the Quality Assurance Operations Manager, reporting directly to the CEO you will oversee a risk-based approach to the monitoring of qualifications and apprenticeship standards. ...
... improving our Customer Success processes as we scale. Your key responsibilities will include: - Gold-Standard Customer Experience and Relationships: Deliver high-quality, consistent service across the customer journey, ensuring customers achieve their desired outcomes efficiently. Build, maintain, and grow strong customer relationships. ...
... things right and obsessed with quality. Our products are safety-critical — when a fire door fails, the consequences are real. We need a Senior Customer Services Manager who understands that standard and holds it without compromise. We are looking for a Senior Customer Services Manager to lead and own the customer services function ...
... across Operations, Marketing, Product and our fulfilment partner to improve the wider post-purchase journey. Reporting directly to the Head of Operations, the Customer Experience Manager will own the quality, consistency, and continuous improvement of Kai Collective's entire post-purchase journey, from first contact to final ...
... carried out. - Escalate significant quality concerns, repeated defects, supplier issues, or customer-related concerns to the Quality Manager in a timely manner. - Support the Quality Manager with any additional inspection, quality control, documentation, or improvement activities required to meet business and customer needs.
... medical aesthetic space. About the role: The Customer Services Manager plays a pivotal role in providing strong leadership, coaching, and support to a team of Customer Services Executives. This individual will ensure that the team delivers exceptional service to our customers at all times while adhering to compliance and regulatory ...
Job Title: Customer Relations Manager Reports To: Senior Customer Operations Manager PURPOSE SUMMARY: The Customer Relations Manager leads and develops the Customer Relations Team to ensure seamless operational delivery, strict regulatory compliance, and a customer-centric culture. In this role, you will oversee end to ...
... documentation and improvement initiatives, ensuring procedures support a consistent and high-quality customer experience - Deliver proactive communications to customers on relevant threat intelligence, product enhancements, best practices, and industry developments - Advocate for customers internally, ensuring their needs ...
Due to continuous growth we are looking for an experienced and motivated Quality Inspector to join an experienced team and play a key role in ensuring vehicles and products meet the required quality standards before reaching customers. As a Quality Inspector, you will work closely with the Quality Manager and wider QA/QC ...
... experiences that keep them engaged and coming back for more. Working collaboratively across the business, the CRM & Customer Manager will champion the voice of the customer, drive loyalty and growth, and lead a team to deliver customer-first strategies that make a real commercial impact. What the CRM & Customer Manager will do: ...
... responsibly and wearing the appropriate PPE - Completing other reasonable duties requested by the Team Leader or Manager Skills & experience: The successful Quality Inspector should have: - Previous inspection, quality or precision manufacturing experience - The ability to understand customer drawings relating to manufactured ...
... in the food and /or sugar industry to define best practice and therefore anticipate our customers’ requirements. Key aspects of this role are supporting the Quality Assurance Manager and wider Quality Team, building relationships with the factory teams and embedding Quality within the Thames site. The Quality Technologist ...
... team members and wider operations staff in good quality practices. Experience: Applications are sought from Senior Quality professionals – Quality Manager, Quality Supervisor, Quality Lead or Senior Quality Engineer – who can demonstrate a good balance of hands on production problems solving skills, strong quality toolbox ...
... conditions, together with commercial autoinjector assembly. Operating within a highly regulated, inspection-ready environment, we maintain the highest standards of quality, regulatory compliance and product integrity to support our customers throughout the clinical supply chain and into commercial production. As our business and ...
... Acquisition – spearheading Metica's efforts to apply AI-based personalisation to get value in their portfolios The Role You'll design and run reliable, high-quality routines that keep our customers on track. This is a role for someone who wants to work in a human-agent hybrid team, using AI-first tools without needing to ...