Reports to: Head Janitor Job Location: The Glasgow Academy Job Hours: 42.5 hours per week, plus one Saturday in every four weeks We are recruiting for a Gate and Crossing Attendant to provide a high-quality site support service across the School, helping to ensure that the school estate is safe, secure, clean, well maintained ...
Complex Needs Teaching Assistant | Gateshead | Full Time Location: Gateshead Job Type: Full Time, Term Time Only Start Date: September 2026 Working Hours: Monday to Friday, school hours Pay: £100–£125 per day, depending on experience Every pupil deserves the right support to reach their potential. Protocol Education are ...
Assistant Store Manager, Deputy Manager, Gateshead, Newcastle, Metro Centre, Retail, Fashion, Lifestyle, Jewellery, watches, Accessories Assistant Manager Gateshead. We are looking for a experienced Assistant Manager to support managing a store in the Metro Centre. This brand is a global lifestyle brand who attract good ...
Graduate SEN Learning Support Assistant – Gateshead Gain valuable experience in a specialist educational setting. Protocol Education is working with a specialist SEN school in Gateshead to recruit enthusiastic graduates for Learning Support Assistant positions. The role would suit graduates looking to develop their experience ...
... throughout design, installation, inspection, use, and dismantling. · Facilitate the establishment and growth of a team to accomplish these aims and those outlined below. · Review, approve, and coordinate temporary works designs and design briefs with engineers, designers, subcontractors, and temporary works design houses. ...
... laptop refresh programme to identify, retire, and replace PCs that are over four years old. - Carry out drive sanitisation and disposal for decommissioned PCs in line with strict security and compliance guidelines. - Review vulnerability reports and apply patches to laptops to remediate identified security issues. - Maintain ...
Title: 1st Line Support Analyst The Programme and Project Partners (PPP) model was mobilised in 2019 with the purpose of transforming major project delivery at the Sellafield nuclear site. The partnership is delivering a 20-year pipeline of major infrastructure projects to support the decommissioning of Sellafield and to ...
Salary: £30,000 - 42,000 per year Requirements: - We require a minimum of 3 years experience in a 2nd Line Support, Service Desk, or IT Support role. - We require strong knowledge of Microsoft Windows Server. - We require strong knowledge of Active Directory and Azure AD. - We require strong knowledge of Microsoft 365 and ...
... recorded. - Initial Diagnosis and Triage: Perform initial diagnosis of incidents to determine their root cause and escalate complex issues to appropriate 2nd or 3rd line support teams if necessary. - Customer Communication: Maintain clear, professional, and timely communication with customers, keeping them informed of the status ...
... innovation, and maintain a competitive edge in the market. Responsibilities : - Handle complex incidents and problems that cannot be resolved by 1st and 2nd line support, using deep technical knowledge and expertise. - Take ownership of high-priority incidents, ensuring timely resolution and minimal impact on business ...
... who is comfortable asking questions and seeking clarification when required. - Full UK driving licence and vehicle required. Responsibilities: - Provide first-line IT support to end users across hardware, software, network and connectivity issues. - Carry out initial troubleshooting and resolve issues where possible within ...
... and loves helping people. We’ll back your growth with a wide range of development and career directions open to you. Many of our colleagues have moved from 2nd line into 3rd line roles. Enjoy flexibility, great benefits, and work that feels good because it matters. Be part of one of the UK’s Great Places to Work! You have ...
... delivered smoothly, reliably, and to the highest standards. They turn plans into action, keeping us efficient and mission-ready at all times. We're looking for a 2nd Line IT Support Engineer to strengthen our IT operations and ensure our systems, offices, and people are supported with reliable, secure, high-performing technology. ...
Salary: £25,000 - 29,000 per year Requirements: - Proven technical competence appropriate to a 1st Line environment. - Excellent written and verbal communication. - Strong customer service skills, supported by concrete examples or references. - A stable and explainable employment history. - The ability to work within structured ...
First Line Service Desk Analyst Job Description Country United Kingdom Organization Regent College London Job Title First Line Service Desk Analyst Reports to Service Desk Manager Job Purpose : As First Line Service Desk Analyst, you'll install and configure computer systems, workstations, diagnose hardware and software ...
Are you passionate about technology and providing exceptional user support? West Dunbartonshire Council has an excellent opportunity for a motivated 1st Line Support Analyst within our dynamic team. As a key member of our IT support section, you’ll be dealing with escalated hardware and software issues across our organisation. ...
... able to provide IT consultancy services to the full range of FluidOne Chorley clients. You will effectively support clients as requested in a timely manner in line with the client’s support contracts. Responsibilities: You are required to provide reactive and pro-active technical support services and incident management ...
About The Role We are actively building diverse teams and welcome applications from everyone. Role: 2nd Line Technical Support – Infrastructure Location: Birmingham (SCC operate hybrid working, which comprises of a mix of office and home working) Contract Type: Permanent Salary Package: £30-38k plus large company benefits, ...
... tools, including AI assistants, to support investigation, resolution, and knowledge creation, and promote the same proactive, innovative mindset within the 1st Line team. Provide cover for 1st Line Support agents during leave, sickness, and site visits, helping maintain HQ desk coverage. Act as a point of technical guidance ...
Salary: £25,000 - 35,000 per year Requirements: - Proven experience in a 1st/2nd line IT support or helpdesk role. - Strong troubleshooting skills and ability to resolve issues efficiently. - Experience with Office 365, Exchange, and on-premise environments. - Confident with hardware installation, maintenance, and problem ...