nGeneration are looking for an enthusiastic and personable Service Desk Analyst to join our Support Desk team. We pride ourselves on our service, as the first point of contact for our customers, your friendly and helpful demeanour is crucial as you diagnose and solve their IT issues or escalate them to our field service ...
... accountable to the Public Health Specialist Midwife the role includes working with other agencies and professionals including midwives, community pharmacists, the Help Me Quit team and other members of the maternity service. This role will help improve the health of our birthing people and their families in line with Welsh Government ...
Title: Service Desk Analyst (6 month contract) Location: Rochdale, UK Division: Agilisys Managed Services Reports to: Service Desk Manager Are you ready to drive digital transformation and innovation within a dynamic organisation focused on delivering exceptional public services? Do you have a passion for helping clients ...
- Own incidents and service requests end-to-end, ensuring timely resolution and accurate documentation - Provide advanced remote and onsite support for Windows, macOS, and mobile devices - Troubleshoot Microsoft 365 services including Outlook, Teams, OneDrive, and SharePoint - Diagnose and resolve issues across
... rata), Group Life Insurance, Income Protection, Gym Discounts, Employee of the Quarter, Employee Referral program and many more. Passionate about technology and helping people? As an L1 Service Desk Analyst in Nottingham, where you'll be the first point of contact for customers, resolving technical issues and ensuring a seamless ...
... grow, innovate, and make a difference. Want to learn more about a career in technology and data at Fitch? Visit: About the Role The Fitch Group Global Service Desk is a fast paced, diverse and exciting team with a passion for customer service, user experience and technology. The Service Desk provides 24x5 IT support to over ...
... enhancing colleague experience, and building a high performing digital environment across all our sites. As part of this journey, we’re looking for a Service Desk Analyst who takes pride in delivering exceptional customer service and high-quality technical support in a fastmoving, people focused organisation. You’ll join ...
... third-party suppliers to help resolve customer issues. - Following up on incidents to ensure a positive customer experience. - Contributing ideas and feedback to help improve service delivery and team performance. What We're Looking For - Previous experience in a customer service, service desk, helpdesk or other customer-facing ...
... Relevant Work Experience: Previous experience in Customer Service Advisor (Non-Voice/Digital), Technical Data Entry, Application Support Analyst (Entry-Level), Helpdesk Support (Email & Ticketing), or Technical Support Advisor (Metering & Billing). - Data Management Proficiency: Strong expertise in handling and managing data ...
... excellent customer service skills as you will spend most of your day interacting with colleagues requiring assistance. This position reports into the Service Desk Team Leader who is ultimately responsible for the day-to-day leadership of the Service Desk team, BAU support, deployment of any changes required and managing ...
We're currently recruiting a dedicated Service Desk Analyst to help ensure the smooth running of the operations in Compass Group UK on a full time basis, contracted to 40 hours per week. As a Service Desk Analyst, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to ...
... decarbonisation efforts globally. We drive real environmental change by leveraging the power of real time data with cleantech technologies. About the role Our Service Desk team keeps VidAlert’s services running smoothly and our customers supported. As a Service Desk Analyst, you’ll be the first point of contact for customer support, ...
... people planning their next move, reading the latest industry news, or just browsing what’s on the market. Location: London - Hybrid (2 Days) Reports to : Service Desk Team Leader As a Service Desk Analyst, you’ll be the friendly face providing first support for your Rightmove colleagues! You’ll troubleshoot issues across systems, ...
... structured training and certification programme and maintain certification across your assigned service lines. Requirements - Experience in a customer service, help desk, service desk or contact centre role (or a strong aptitude for it motivated candidates from retail, hospitality or transport backgrounds are welcome to apply). ...
- Act as first point of contact for IT support requests via ticketing system and walk-ups - Resolve common hardware, software and access issues at first-line level - Log, update and manage incidents and service requests in line with SLAs - Provide clear guidance to users on Microsoft 365, Teams, OneDrive and workplace
Deliver exceptional IT support at a world-leading business school The Role London Business School are looking for a customer-focused Service Desk Analyst to join our Technology team and provide high-quality first-line support to our School community. This is an exciting opportunity for someone who enjoys helping people, ...
... act as a primary point of contact for all the departments and key stakeholders involved in the completion of non-standard deals. Build scalable solutions that help our sales teams and leadership make informed decisions and are essentially helping craft deals that drive our revenue growth. As a Deal Desk Specialist at JFrog ...