5,482 infrastructure engineer 3rd line support jobs in United Kingdom.

• Hybrid

2202

... end-to-end IT support, including network and connectivity management, cloud and hosting solutions, cybersecurity, unified communications, and continuous IT support. These services ensure robust infrastructure management, proactive monitoring, and quick resolution of issues, thereby enhancing operational efficiency and ...

• Remote
• Hybrid

£31.63k - £33.47k per annum

Are you passionate about technology and providing exceptional user support? West Dunbartonshire Council has an excellent opportunity for a motivated 1st Line Support Analyst within our dynamic team. As a key member of our IT support section, you’ll be dealing with escalated hardware and software issues across our organisation. ...

• Hybrid
• Contract

£30k - £38k per annum

... through to resolution or escalation. - Escalate complex issues to Technical Specialists / 3rd Line with appropriate technical documentation. - Perform routine infrastructure administration and maintenance activities. - Create and maintain technical documentation and knowledge articles. - Support infrastructure changes, upgrades ...

• Remote
• Hybrid
• On-site
• Contract

£40k - £70k per annum

... Directory - Cisco - Hardware - Support - Linux - Mobile - Security - ServiceNow - Windows - Network More: This is a 6-month contract role for an experienced Desktop Support Engineer, offering the opportunity to provide high-quality 2nd line support in a professional, technology-focused environment. Our team values exceptional face-to-face ...

• Remote
• Hybrid
• On-site

Title: 1st Line Support Analyst The Programme and Project Partners (PPP) model was mobilised in 2019 with the purpose of transforming major project delivery at the Sellafield nuclear site. The partnership is delivering a 20-year pipeline of major infrastructure projects to support the decommissioning of Sellafield and to ...

• Full-time

£30k - £42k per annum

... networking, and cloud-related issues. - We administer and support Windows Server environments. - We manage Active Directory and Azure Active Directory. - We support Microsoft 365, Exchange Online, and Azure services. - We monitor and maintain IT infrastructure to ensure optimal performance and reliability. - We perform ...

• Hybrid

2202

... organisational security policies and procedures, including data protection and access controls. - Collaboration with Teams: Work collaboratively with other support teams, including 2nd and 3rd line support, to resolve complex issues and ensure seamless service delivery to customers. Requirements: - Basic knowledge of Microsoft ...

• Hybrid
• Full-time

£25k - £26k per annum

... who is comfortable asking questions and seeking clarification when required. - Full UK driving licence and vehicle required. Responsibilities: - Provide first-line IT support to end users across hardware, software, network and connectivity issues. - Carry out initial troubleshooting and resolve issues where possible within ...

• Hybrid
• On-site

£29.24k per annum

... and loves helping people. We’ll back your growth with a wide range of development and career directions open to you. Many of our colleagues have moved from 2nd line into 3rd line roles. Enjoy flexibility, great benefits, and work that feels good because it matters. Be part of one of the UK’s Great Places to Work! You have ...

• Remote
• Hybrid
• On-site

£25k - £29k per annum

Salary: £25,000 - 29,000 per year Requirements: - Proven technical competence appropriate to a 1st Line environment. - Excellent written and verbal communication. - Strong customer service skills, supported by concrete examples or references. - A stable and explainable employment history. - The ability to work within structured ...

... escalation point for 1st Line Support agents, working tickets alongside them before any escalation to 2nd Line Support. Review tickets proposed for escalation to 2nd Line Support to ensure all appropriate 1st line troubleshooting has been completed and documented. Mentor and develop 1st Line Support agents through day-to-day coaching, ...

• On-site

£25k - £35k per annum

... IT equipment. - Escalate complex issues to senior engineers as required. - Maintain excellent communication with users, keeping them informed throughout the support process. Technologies: - Cloud - Hardware - Support - Network - Office 365 More: We are seeking an experienced 1st/2nd Line IT Support Engineer to join our ...

£25k - £30k per annum

... Microsoft 365 - Mobile - Network - Windows - Office 365 More: We are a well-established organisation with a multi-site UK presence, offering a varied 1st/2nd line IT support role in Central Bristol with a salary of up to £31,000. This position combines support, systems administration, infrastructure exposure and project ...

• Contract

£25k - £30k per annum

1st/2nd Line IT Support Up to £31,000 | Central Bristol I’m recruiting for an 1st/2nd Line IT Support professional to join a well-established organisation with a multi-site UK presence. This is a varied position offering a blend of 1st/2nd line support, systems administration, infrastructure exposure, and project work, ...

• On-site
• Full-time

£25k - £28k per annum

... 28,000 per year Requirements: - Experience or knowledge of SQL would be a bonus. - We will consider candidates with a customer service background or previous IT support experience. Responsibilities: - Answer our helpdesk phone line and manage our helpdesk ticketing system. - Respond to general queries. - Investigate issues ...

• Hybrid

£35k - £40k per annum

... they look to increase the team's capacity as the organisation continues to grow. The successful individual will work on both projects and business as usual support and have experience across a range of Microsoft tools and technologies. This role will range from providing 2nd/3rd line support across all areas of the business ...

• Remote
• Hybrid
• On-site

£25k - £30k per annum

... - Willingness to work from the office 5 days a week - Ability to work standard hours from 8.30am to 5.30pm Responsibilities: - Provide remote and onsite 1st line support to clients relating to our core technologies, including Microsoft 365, SharePoint, MS Desktop (Windows 11), Switches, Routers, Firewalls (WatchGuard), ...

• Contract

About this Role Are you an experienced 1st Line Desktop Support Analyst, Help Desk Analyst or IT Support Analyst looking for your next challenge? As a 1st Line Desktop Support Analyst, you will be the first point of contact for IT support across Dawsongroup, helping colleagues stay productive while delivering a professional, ...

• Full-time

£25k - £30k per annum

Company: CONSTANT RECRUITMENT LTD Job Type: Permanent, Full Time Salary: £25000 - £30000/annum

• Remote
• Hybrid
• On-site

... patients' everyday lives, we would love to hear from you. Main Responsibilities - Provide desktop support and software configuration - Provide telephony system support - Liaise with people (both internal & 3rd party support providers) to facilitate the various support processes - Local administration of LAN including DHCP ...