... full-time position offering a competitive salary of £25,192–£27,152 per annum , plus a range of staff benefits. About the Role The role provides high-quality technical support to learning programmes within an Electrical Installations department, ensuring workshops, equipment and practical teaching areas are effectively prepared ...
Customer Support Technician Department: Customer Support Employment Type: Permanent Location: Cardiff, UK Reporting To: Customer Support Team Leader Creating Safer Workplaces for Everyone. At SafeHR, we’ve been helping businesses look after their people and build stronger teams for over 30 years. When you join us, you’ll ...
... and data work - Confidence taking ownership of tasks and progressing them through to resolution - Strong communication skills and the ability to work with technical and non-technical stakeholders - Good attention to detail and the ability to work accurately with information and data - Exposure to SQL, databases, scripting ...
... user accounts, permissions, backups and basic system administration. - Strong diagnostic and problem-solving skills, with a methodical approach to resolving technical issues. - Excellent customer service and communication skills, with the ability to explain technical issues clearly to non-technical users. - Ability to manage ...
... Technician is to provide complete desktop support to Taaleem Schools technology users. The IT Support exercise a combination of management, customer service and technical skills during the performance of duties. The primary focus of the role involves responding to technology problems providing effective technical assistance, ...
Fitch Group is currently seeking a Service Desk Technician based out of our London office. As a leading, global financial information services provider, Fitch Group delivers vital credit and risk insights, robust data, and dynamic tools to champion more efficient, transparent financial markets. With over 100 years of experience ...
... licence Responsibilities: - Provide end-user support for Microsoft 365 environments - Support and troubleshoot Microsoft Windows 11 - Diagnose and resolve technical issues via telephone and email - Deliver excellent customer service while managing helpdesk requests - Escalate complex issues when necessary while maintaining ...
Salary: £35,000 - 38,000 per year Requirements: - Previous experience providing technical support in a similar role, including BAU and project support - Strong communication skills with the ability to engage effectively with stakeholders at all levels - Experience supporting Windows 10 and Windows 11 environments - Experience ...
... through bold ambition, cutting-edge innovation, and an unwavering commitment to precision and excellence—on and off the track. This includes offering industry-leading pension, generous time off and, as part of a global brand, huge potential for career development. As an equal opportunities employer, we are committed to the ...
IT Support Technician, permanent, full time position, fully office based Monday to Friday in central Staplehurst. We’re continuing to grow and need a qualified and tech savvy, IT Support Technician with Active Directory, Office 365 and helpdesk support experience to join our friendly team.
Salary: £27,000 - 30,000 per year Requirements: - IT qualifications are advantageous, such as CompTIA, MCP, MCSE, MCSA, CCNA, CCNP, ITIL, ITSM, Cyber Essentials or similar - Experience working for an IT Managed Service Provider (MSP) or IT Support business is advantageous - Knowledge of key technologies such as
... experience, such as RingCentral and 3CX. - Desirable skills include mobile device management experience. Responsibilities: - We will provide 1st and 2nd line technical support for a variety of IT queries in a professional and efficient manner, maintaining excellent customer service at all times. - We will respond to and resolve ...
... and configure new user devices. - Support Windows-based environments. - Assist with user account administration and access requests. - Escalate more complex technical issues where appropriate. - Maintain accurate records within the IT service desk system. - Support IT projects and technology rollouts across the business. ...
... service skills - Highly organised with the ability to prioritise workloads effectively - Strong troubleshooting and problem-solving ability - Able to research technical issues independently and recommend solutions - Full UK driving licence - Knowledge of Unix/Linux is desirable - Experience working with ticket management systems ...
... Full Time My client is looking for an experienced 1st & 2nd Line IT Support Engineer to join their IT department. This is a hands-on support role, providing technical assistance to users while helping to maintain and support the organisation's IT environment. Key Responsibilities - Provide 1st and 2nd line technical support ...
Salary: £28,000 - 28,000 per year Requirements: - I require proven experience (2+ years) in IT roles, preferably in an educational or similar setting. - Strong leadership skills are essential, with the ability to motivate and develop staff. - I expect a comprehensive knowledge of IT systems, infrastructure, and protocols, ...
... Rotating shifts between 8:00am and 5:00pm Working as part of the IT Service Desk, you'll provide 1st line support to users across the organisation, resolving technical issues and service requests while delivering excellent customer service. Key Responsibilities - Provide 1st line IT support via phone, email, Teams and self-service ...
... ensuring adherence to agreed Service Level Agreements (SLAs). - Complete daily backup checks, resolving or escalating any issues identified. - Provide first-line technical support to clients, both independently and as part of a collaborative team. - Assist the Call Centre Coordinator when required. - Act as an escalation point ...
... For informal enquiries, please contact: - Annette Lane, Community Lead for FMS Technical Operations. [email protected] - Richard Warhurst, deputy lead. [email protected] Key Accountabilities - Assist the technical lead with the day to day running of communal laboratory spaces - Ensure compliant ...