... efficiency. If you are a passionate and experienced IT professional looking for an exciting opportunity to make a difference, I invite you to join our team as an IT Support Technician and contribute to our mission of empowering learners and educators through technology. This is a full-time, permanent position, offering a salary ...
... - Support Windows 11, Android, Microsoft 365, Active Directory, SCCM and Intune environments - Manage user accounts and access permissions - Deliver remote support and maintain accurate documentation - Promote IT security best practices and support ongoing IT projects About You - Previous Service Desk or IT Support experience ...
... with specialist support teams to escalate and resolve complex technical issues. - Document support activities, solutions, and create knowledge base articles to support continuous improvement and knowledge sharing. - Attend client sites when required. - Provide IT support for Windows 10/11, Windows Server, Microsoft 365, Active ...
... private sector client portfolio. We are now looking for a driven and enthusiastic new member of the team who sees their career as developing within broad IT support functions, has a passion for their subject, and a clear flair for technology. Key Tasks: · Provide first line support to all colleagues via the various request ...
... maintain technical documentation, work instructions and support procedures to ensure operational consistency. - Monitor and respond to service desk alerts, support requests and incident escalations in a timely manner. - Participate in an on-call support rota, providing out-of-hours support for DP World sites across Europe ...
... provide an outstanding support experience - Identify opportunities to improve products, processes and customer outcomes - Work closely with colleagues across support and development teams Technologies: - Support - Microsoft 365 - SQL - Office 365 More: We are a growing SaaS business with a well-established customer base ...
... technical implementation projects, such as new systems, rollouts, and migrations. - Maintain clear and accurate documentation of processes, configurations, and support procedures. - Support cyber security hygiene tasks, building your knowledge and confidence in this area over time. What We’re Looking For Qualifications are ...
... Newcastle University is seeking to appoint a practical, enthusiastic and highly motivated individual to join our Technical Operations Community as a Laboratory Support Technician . This is an opportunity to become part of a professional and collaborative technical team that plays a vital role in supporting world-class research ...
... helpdesk system - Log, track, and resolve tickets using Jira Helpdesk software, ensuring compliance with SLAs and KPIs - Escalate unresolved issues to second-line support or external vendors as required - Provide guidance and support to staff and students on IT systems and best practices - Maintain accurate documentation of procedures, ...
... excellent level of customer support service. Day to day duties will include: - Training on IT systems and specific applications so to be able deliver end user support - Taking & recording customer queries onto the support database ticketing system - Providing support and resolutions to a variety of application & software ...
Apprentices are in demand! If you’re curious about the Cloud, interested in IT, have an affinity for AI or a soft spot for hardware support – there’s a future in tech for you! Our IT Support Apprenticeship turns problem-solvers like you into skilled operator in the world’s most popular technologies. You’ll gain on-the-job ...
Are you interested in a career with a forward-thinking business that continues to innovate and operate in paperless environment? QA Scotland are supporting a Glasgow based employer seeking a Digital Support Apprentice. Digital applications are at the core of every successful business. Every company uses digital applications; ...
... processes and enhancing operational efficiency - Contributing to operational resilience, disaster recovery and service continuity initiatives Technologies: - Support - ITIL - SQL - Security - ServiceNow More: We are a leading UK wealth management organisation supporting critical enterprise applications across a high-performing ...
... person brings, and set high standards for both their products and their people. If you’re looking for a place where your contribution matters and your growth is supported, you’ll feel right at home at ANTA. They are looking to expand their Digital Team by recruiting a Digital Applications Support Apprentice! This apprentice ...
... apply? A passion for tech, a willingness to learn, and an interest in building a career Important information: This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your ...
... apprentice at ORCA Service Technologies (OST), you will be challenged with a diverse set of responsibilities including IT support and understanding user’s issues. IT Support Apprentice Key Responsibilities: - Responsible for IT support activities (categorising, prioritising, and solving tickets) - Support senior and junior developers ...
... installation and remote support tools. - Strong stakeholder management skills, with the ability to communicate clearly and manage expectations. - Technical support and operational engineering experience within an IT support function. - Experience with ServiceNow or similar IT service management tools for incident and change ...
... job by getting hands-on experience. What you'll do at work You will join our Support team and help customers use our software effectively. With training and support from experienced colleagues, you will learn how to investigate issues, manage support requests and resolve common technical problems. You will also gain experience ...
... uphold rigorous data security standards, manage intricate regulatory requirements, and refine their professional interactions. Role Description As a Technical Support Placement Student, you'll have the valuable opportunity to work closely with our technical support team, enhance your problem-solving skills, and assist our ...
... colleagues Responsibilities: - Provide 1st line IT support to internal business users and external clients - Carry out system administration, maintenance and support for deployed business-facing applications - Provide on-site hardware support - Deliver remote support and troubleshooting - Support internal projects as assigned ...