Launch your IT support career at Leap IT! Earn while you learn, troubleshoot real-world issues, help clients and build hands-on skills across systems, networks and hardware. You will be responsible for: - Take all incoming support calls (Support Queue), 3CX will ring agents with the lowest call count first to ensure call ...
... develop a career in IT. We are happy to consider candidates with little experience who are keen to learn, as well as more experienced support technicians. Apprenticeship applicants are also encouraged to apply. Key Responsibilities - Provide first-line IT support to internal and remote users - Log and resolve support requests ...
... Contribute to maintaining online safety and safeguarding standards across IT systems - Log and track IT support requests, ensuring timely resolution - Assist in IT projects such as system upgrades or new technology rollouts Where you'll work WELWYN ROAD HERTFORD SG14 2DG Training Apprenticeships include time away from working ...
... Excellent interpersonal and communication skills both verbal and written. - The ability to work independently or as part of a team. - A proactive approach to supporting wider team with technical challenges. - Ability to work with 3rd party Teams. - The ability to multitask and work in a fast-paced environment. - Be the escalation ...
... opportunity for an IT Support Apprentice to join our IT Support team based in our Bristol office. This IT apprenticeship offers you the opportunity to gain a formal IT qualification (Microsoft Azure Cloud Support Specialist Level 3 Apprenticeship) as well as receiving paid on-the-job training. Wage Competitive Competitive wage ...
... rate for apprentices What We Offer • A fully funded apprenticeship qualification • Structured training and mentoring • Hands-on experience and real responsibility • A friendly and supportive working environment • Opportunities to progress into a permanent IT Support role • Exposure to software development, databases and ...
... backgrounds, and you do not need years of commercial experience. - You should have a genuine interest in technology and a desire to build a long-term career in IT. - You may have an IT-related degree, apprenticeship or qualification. - You may have previous experience in a Service Desk, Helpdesk or IT Support role. - You ...
... (level 2) Hours Monday - Friday 8.30am - 4.30pm. 37 hours a week Start date Thursday 29 October 2026 Duration 1 year Positions available 1 Work Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience. What you'll do at work - Learn to support schools using their MIS systems via phone, ...
... available 1 Work Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience. What you'll do at work - Provide first-line IT support to end users via phone, email and ticketing systems - Log, update and manage support tickets in line with agreed SLAs - Troubleshoot hardware, software ...
... choose our Azure Cloud Support Specialist apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation. This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, ...
... opportunity to be part of a dynamic team focused on providing excellent support and helping the business grow. There will be opportunities to progress your career within the company. As the primary interface between the company, its customer base and outside suppliers, it is essential the successful candidate exhibits a professional ...
Summary The apprentice will support the IT Service Delivery team in providing friendly, professional, & timely technical support to staff across the business. This apprenticeship will develop IT support skills, with a strong emphasis on customer service, first-line troubleshooting, device setup, helping users get the best ...
Launch your IT career with hands-on helpdesk experience! Support customers, solve real technical issues and earn a recognised apprenticeship qualification while learning from expert engin... About the role You will provide exceptional remote and onsite support of Total Group’s customers and ensure all service standards ...
... Apprentice to join our growing team at Centurion, supporting clients across the UK with IT systems, software, and infrastructure. This is a fantastic opportunity to gain real-world experience while working towards an IT Support Technician Level 3 Apprenticeship , fully funded through the government. Responsibilities: - ...
Total Group International is a leading IT Support provider dedicated to bringing unlimited and trusted support plans to businesses looking to remove the burden of IT issues and help them focus on driving their core business. About the role: You will provide exceptional remote and onsite support of Total Group’s customers ...
... 5.00pm if 1 hour lunch (8 hour day). 40 hours a week Start date Sunday 1 November 2026 Duration 1 year 6 months Positions available 1 Work Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience. What you'll do at work - Provide first-line IT support to colleagues across retail ...
... real-world telecoms experience, and build the technical and communication skills to progress into a full-time Customer Support Engineer role - A fantastic opportunity to start your tech career with full training and development Where you'll work 7 The Courtyard, Buntsford Drive Bromsgrove B60 3DJ Training Apprenticeships include ...
... Level Agreements - Provide remote/F2F support to resolve customer requirements - Maintain a safe working environment for own personal safety and others in line with Health & Safety appropriate to the task Training schedule During this apprenticeship, you will follow a fully supported training programme with LearnTech, delivered ...
... demonstrate the values of the IT Service Desk by maintaining open and honest communication, collaborating with others and being inclusive and approachable. This apprenticeship would suit The apprenticeship would suit an individual with a positive attitude towards the provision of exceptional customer service in a demanding IT environment. ...
... desktops. We work closely with each client and third parties to provide the highest level of IT support. There will be requirement of occasional travel to visit other business sites to help with IT support or talk clients through their AI/Digital requirements. Responsibilities: - Be a friendly face of IT while users are ...