AOG Operator 4 nights on 4 nights off in Colnbrook, United… - Jobeax
Vacancy description
AOG Operator 4 nights on 4 nights off in Colnbrook, United Kingdom
Freightserve Recruitment
£42k - £47k per annum
Colnbrook, United Kingdom
Freightserve recruitment are looking for a AOG Operator to work 4 nights on 4 nights offfor a well-established Freight Forwarder. The company is based in the Colnbrook, Berkshire area.
Daily Duties:-
Establish a relationship as the trusted adviser and one stop shop
Partner customers to advise, determine and qualify their shipping requirements.
Obtain details (regulations, certificates, documentation) necessary for a full and accurate shipment quotation.
Provide a best in service approach to ensure the customer s request is fulfilled and satisfied.
Offer advice and recommendations to customers to help customers achieve their end-to-end requirements
Prepare profitable quotations accurately.
Set shipping schedules and communicate with customers, deliverers, and ports to verify loading, departures and arrivals in a timely manner.
Coordinate the day-to-day import and/or export of products, including reviewing orders and documents.
Track and communicate all delays, damages, issues and work with the customer to resolve.
Responsible for all aspects of air and/or ocean international operations such as customer service, data entry of shipments, operations and billing.
Manage all aspects of tracking shipments to ensure shipment is moving as scheduled and update system immediately upon verification. Identify and rectify if a shipment has deviated from its schedule
Coordinate recovery/delivery schedules with various cartage agents and international partners.
Partner with local sales teams to communicate problems to customers, international partners and other stations, as needed.
Ensure all customers SOP instructions are adhered to and KPIs/tasks and guidelines are followed and met.
Ensure all shipments are properly billed within company guidelines and timelines.
Network with corresponding departments to ensure files are billed and posted prior to end of month
Skills Required:
industry experience with significant exposure to aerospace export operations (AOG, engines, aircraft parts, hazardous goods).
Working hours are 4 on 4 off Nights 7pm - 7am
Company offer outstanding benefits.
As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry.
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