Summary
This role offers hands-on experience supporting a business-critical ERP platform, providing an excellent opportunity to develop skills in software support, troubleshooting, databases, low-code development, software development using the Microsoft Technology stack and testing while working alongside experienced developers and analysts.
- Wage
£24,000 a year
- Training course
- Software developer (level 4)
- Hours
- Monday - Friday, flexible working hours.
40 hours a week
- Start date
Wednesday 1 December 2027
- Duration
1 year 6 months
- Positions available
2
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
Please note that this is an apprenticeship position and therefore anyone with more than six months professional experience working as a software developer or who holds either a degree or Master’s degree in Computer Science or Software Engineering will not be eligible.
You will also need to commit to completing a Level 4 Software Developer Apprenticeship.
Start date: asap, therefore it is unlikely to be suitable for someone who is currently studying A Levels or a college course which is due to finish summer 2027.
Key Responsibilities
- Provide first-line technical investigation and support for software issues raised by Business Analysts, key users, and business teams.
- Assist senior support developers in diagnosing, troubleshooting, and resolving application defects and support requests.
- Learn and apply software debugging techniques across FreshTrade (internal ERP) applications, APIs, and supporting services.
- Gain practical experience working with databases, including running queries, analysing data issues, and validating fixes.
- Support software testing activities by reproducing issues, verifying fixes, and assisting with user acceptance testing.
- Contribute to application enhancements, maintenance tasks, and small development activities under the guidance of senior developers.
- Maintain accurate documentation of incidents, solutions, technical procedures, and knowledge base articles to support continuous improvement.
- Build technical skills in the organisation's software development platforms, programming languages, development tools, and software development lifecycle processes
Skills and Behaviours
- Proven interest in software development and technology.
- Prior exposure to coding (school, college, online courses or personal projects).
- Basic understanding of web technologies (HTML, CSS, JavaScript)
- Strong organisational and time management skills.
- Excellent written and verbal communication skills.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
- Attention to detail and accuracy.
- Ability to work independently and as part of a team
Location: We are based in the Custard Factory in Birmingham (B9 4AA). We do offer hybrid working however this is at the discretion of the line manager therefore, the successful candidate will have a commute of 1hr 15 mins or less. The role is not open to candidates that would need to relocate to meet this requirement.
Where you'll work
The Custard Factory
Gibb Street
Birmingham
B9 4DT
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
DIGITAL NATIVE (UK) LIMITED
Training course
Software developer (level 4)
What you'll learn
Course contents
- create logical and maintainable code
- develop effective user interfaces
- link code to data sets
- test code and analyse results to correct errors found using unit testing
- conduct a range of test types, such as Integration, System, User Acceptance, Non-Functional, Performance and Security testing.
- identify and create test scenarios
- apply structured techniques to problem solving, debug code and understand the structure of programmes in order to identify and resolve issues
- create simple software designs to effectively communicate understanding of the program
- create analysis artefacts, such as use cases and/or user stories
- build, manage and deploy code into the relevant environment
- apply an appropriate software development approach according to the relevant paradigm (for example object oriented, event driven or procedural)
- follow software designs and functional or technical specifications
- follow testing frameworks and methodologies
- follow company, team or client approaches to continuous integration, version and source control
- communicate software solutions and ideas to technical and non-technical stakeholders
- apply algorithms, logic and data structures
- interpret and implement a given design whist remaining compliant with security and maintainability requirements
- create logical and maintainable code
- develop effective user interfaces
- link code to data sets
- test code and analyse results to correct errors found using unit testing
- conduct a range of test types, such as Integration, System, User Acceptance, Non-Functional, Performance and Security testing.
- identify and create test scenarios
- apply structured techniques to problem solving, debug code and understand the structure of programmes in order to identify and resolve issues
- create simple software designs to effectively communicate understanding of the program
- create analysis artefacts, such as use cases and/or user stories
- build, manage and deploy code into the relevant environment
- apply an appropriate software development approach according to the relevant paradigm (for example object oriented, event driven or procedural)
- follow software designs and functional or technical specifications
- follow testing frameworks and methodologies
- follow company, team or client approaches to continuous integration, version and source control
- communicate software solutions and ideas to technical and non-technical stakeholders
- apply algorithms, logic and data structures
- interpret and implement a given design whist remaining compliant with security and maintainability requirements
Training schedule
This training schedule has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.
More training information
As part of the Level 4 Software Developer apprenticeship standard, you’ll be registered as a member with the British Computer Society and be on a fast track to an industry recognised qualification and your dedicated industry coach will support you through a blended approach that will include remote, in person, 1-2-1 and group learning.
Requirements
Essential qualifications
GCSE in:
7 GCSEs (or equivalent) inc Maths and English (grade A*- C / 9-4 (or equivalent))
A Level in:
Maths, Science, Computer Science or similar (grade A - C)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Problem solving skills
- Number skills
- Analytical skills
- Logical
- Team working
- Creative
- Initiative
- Non judgemental
- Patience