Business Administration Apprentice in Nuneaton, United… - Jobeax
Vacancy description
Business Administration Apprentice in Nuneaton, United Kingdom
Triton Showers
Full-timeStandard weekly hours
£14.66k per annum
Nuneaton, United Kingdom
Summary
An exciting opportunity has arisen for a full-time Business Administration Trainee to join the team at Triton Showers in Nuneaton.
This position is offered as part of our 12-month apprenticeship programme and provides an excellent opportunity for the successful candidate to begin a career in business administration.
Wage
£14,664 for your first year, then could increase depending on your age
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
Answer telephone calls and direct enquiries to the appropriate person.
Respond to emails and maintain professional communication with customers and colleagues.
Maintain and update electronic and paper filing systems.
Schedule meetings and appointments.
Input and manage data accurately using company systems.
Assist with customer service enquiries and general reception duties.
Carry out other administrative tasks as required by the team.
Where you'll work
Triton Road, Shepperton Business Park Nuneaton CV11 4NR
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
COVENTRY AND WARWICKSHIRE CHAMBERS OF COMMERCE TRAINING LIMITED
Training course
Business administrator (level 3)
What you'll learn
Course contents
Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
Training to be provided:
Business Administrator Level 3 Apprenticeship Standard.
Weekly day release at CWCT, Radford, Coventry (Every Tuesday 9:30am - 4:00pm).
Requirements
Essential qualifications
GCSE in:
English & Maths (grade A*/9 - C/5)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
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