Business Administration Apprentice - Fixed term contract 21 months in Chesterfield, United Kingdom

Summary

We have a great opportunity for an enthusiastic and motivated Business Administration Apprentice to join our Executive Administration Team within Derbyshire Community Health Services NHS Foundation Trust. This role offers the opportunity to gain hands-on experience, whilst completing a Level 3 Business Administration Apprenticeship.

Wage

£15,600 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

• First 12 months: Apprentice Minimum Wage (Currently £8.00p/h)
• After 12 months:
  • If aged 18 or under, you will stay on Apprentice Minimum Wage.
  • If aged 19+, you will be paid National Minimum Wage for your age.
• If you are already an NHS employee, you may be entitled to pay preservation.

Training course

Business administrator (level 3)

Hours

Working days: Monday to Friday. Working hours: 9am-5pm (with the opportunity for flexibility). There will be an expectation of some home or remote working.

37 hours 30 minutes a week

Start date

Tuesday 1 December 2026

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

The role will involve a variety of administrative duties including meeting coordination, diary management, document preparation, record keeping and general administrative support.

Working alongside experienced colleagues, the postholder will develop valuable administration skills while contributing to the delivery of an efficient and responsive business support service.

Responsibilities will include:

• To be an integral part of the Digital and Transformation and provide a comprehensive, high-quality, efficient and confidential administration support service to senior leaders.
• To administer a number of formal Trust meetings and governance groups, including preparation of agendas, organisation of attendees, minute taking and maintenance of action records, ensuring meetings run smoothly and stakeholders are kept informed of actions and decisions.
• To maintain multiple diaries, ensuring that information is communicated effectively to relevant parties and meetings are coordinated efficiently.
• To support agile working by maintaining documents, records, shared systems and administrative processes that enable effective communication and coordination across teams.
• To undertake a range of administrative duties including managing correspondence, maintaining electronic filing systems, updating databases and trackers, and supporting shared team inboxes.
• To develop effective working relationships with colleagues and stakeholders and communicate information in a professional and timely manner.
• To work flexibly as part of a matrix-working administration team, supporting the delivery of a consistent administration service across Executive Portfolios.
• The successful candidate must have a flexible approach, possess excellent organisational and communication skills, be reliable, well organised and able to work as part of a team or independently.
• You will need to be fully committed to your learning and to putting this into practice in the workplace. This is an opportunity to be part of an exciting and evolving service where you will be supported to develop in your role.
• To undertake a Level 3 Business Administration Apprenticeship at Derby College and associated coursework.
• To work effectively as part of the team, developing the confidence, experience, knowledge, skills and behaviours required for apprenticeship accreditation.
• To assist in administrative tasks related to improvement projects, including scheduling meetings, communicating with organisational stakeholders, and maintaining documentation.
• To assist in the preparation, distribution and monitoring of task co-ordination, undertaking delegated activities.
• Participate in meetings with both internal and external stakeholders to support the provision of updates and gather feedback and follow up deliverables.
• Participate in supervision sessions to identify progress and take on board suggestions for improvement when needed. Meet your assessor on a regular basis to action plan for your portfolio.
• To maintain good time keeping and attendance.
• Follow existing policies and procedures, and demonstrate professional, well established and effective communication skills, both within and external to the organisation.

Where you'll work

Derbyshire Community Health Services
Ashgate Rd
Ashgate Chesterfield
S42 7JE

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

DERBY COLLEGE

Training course

Business administrator (level 3)

What you'll learn

Course contents

• Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
• Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
• Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
• Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
• Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
• Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
• Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
• Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

This training schedule has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

Requirements

Essential qualifications

GCSE in:

• English (grade C/4 or above)
• Mathematics (grade C/4 or above)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Administrative skills
• Number skills
• Analytical skills
• Logical
• Team working
• Initiative
• Non judgemental
• Patience

Other requirements

The ability to travel to different sites and meetings within Derbyshire as required.

Your teaching at college is a blended learning approach which includes online workshops, face- to-face meetings with your assessor/coach, to attain on-the-job and off-the-job training knowledge.