Desktop Support Analyst - Bank - City London (IT) in City… - Jobeax
Vacancy description
Desktop Support Analyst - Bank - City London (IT) in City of Worcester, United Kingdom
Nexus Jobs Limited
RemoteWork from anywhere
£40k - £50k per annum
City of Worcester, United Kingdom
Desktop Support Analyst ? Bank ? City London
We are looking to recruit a Desktop Analyst with at least 5 years experience of working in Desktop Support from 1 to 3 level in a banking environment.
You ideally have experience of working within a banking environment and understanding the banking arena.
Responsible for the full range of user support, including desktop and peripheral hardware support, application support, network connectivity and remote connectivity.
Remote and telephone support of mobile/European users will also be required.
Work within the Service Desk team in supporting and delivering all aspect of services
1/2 line support (capable of root cause analysis)
Remote branch support using Remote Assistance
Active Directory user starter/leaver process
Customer facing, support of internal banking staff, VIPs
Maintenance and support of desktops, laptops, Blackberry?s
SLA targets
Ad-hoc project involvement
Main skills required are:
Experience supporting desktop platforms for banking environments
Experience in operational deployments. Desktop, operating system refresh cycle
Service Desk ticket software
Market data products
ITIL, Microsoft certifications advantageous
Maintains industry recognised skills through training or self-study methods
Technical Skills
Supporting Microsoft operating systems, office suite
Salary for this role will be in the region £40K - £50K.
The Client is based in the City London - close to Liverpool Street.
Please send your CV to us in Word format along with salary and availability.
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