Summary

You will work on projects that push the boundaries of your creativity and technical capabilities, and where your passion can help to push the boundaries of science and technology on the Formula 1 racetrack and the road.

Wage

£21,000 a year

Training course

Applications support lead (level 4)

Hours

Monday-Friday.

42 hours 30 minutes a week

Start date

Wednesday 1 September 2027

Duration

1 year 9 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

At Mercedes AMG High Performance Powertrains we offer a Level 4 IT Software Apprenticeship Programme, studying towards a Level 4 Applications Support Lead qualification which will tap into your passion and determination to win, giving you a real opportunity to contribute to our success story. As a team we pride ourselves on challenging and developing our students with exposure to a range of exciting and challenging projects spanning across Motorsport and Advanced Technology on the cutting edge of vehicle electrification. You will work on projects that push the boundaries of your creativity and technical capabilities, and where your passion can help to push the boundaries of science and technology on the Formula 1 racetrack and the road.

We are passionate about improving reliability, availability and performance, focusing on enabling the team to deliver results and succeed on the track. We pride ourselves on sharing knowledge and developing new processes. As a valued member of the team, you will:

Deliver exceptional customer service and technical excellence while troubleshooting and resolving software and IT issues for colleagues across the business
Collaboratively improve systems and procedures to reduce complexity and improve reliability
Develop bespoke software solutions for rollout across the company
Deliver software solutions using the most appropriate programming languages and technologies to support the delivery of excellent IT services

What can we offer you?

Our benefits package includes;

A starting salary of £21,000pa, increasing periodically dependent upon performance
Performance bonus
Podium bonus based on F1 results
36 days annual leave
Access to private healthcare and generous pension scheme
A variety of other benefits and staff discounts

What do we need from you?

To be skilled at problem solving, written & verbal communication, with strong attention to detail and task completion.
To be flexible and open, a team player, and target and deadline driven.
You will need a willingness to succeed, with dedication to your team and developing new skills.
You will have the ability to prioritise and be capable to perform under pressure and overcome challenges.
You will have achieved GCSEs or equivalent qualifications in both maths and English at a grade 4 or above.
To have a passion for writing software and delivering solutions using your skills and talent
Knowledge and Experience desired for this apprenticeship:

Delivering exceptional customer service

Operational support within an IT department or equivalent
Planning, organising, and delivering IT tasks within a team environment
Software development and/or scripting in a modern software language, such as C# or Python
Scripting, orchestration, and automation techniques
Software development practices, technologies, systems and services e.g. MS DevOps

The application process:

Submit your on-line application

We would like to learn as much about you as possible. Tell us about your hobbies and passions; related to and unrelated to the apprenticeship, as this will help you stand out against candidates with the same qualifications and grades as you.
Please remember to list the grades you have achieved against the respective qualifications, employment and project experience.
Your application will be screened by HR and the hiring manager
If successful you will be invited to attend an Assessment centre onsite at our factory held in January
If successful, your scheme will start in September 2027

Where you'll work

Mercedes-Benz Technology Centre
Morgan Drive
Brixworth
Northamptonshire
NN6 9GZ

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

TECHNICAL PROFESSIONALS LIMITED

Training course

Applications support lead (level 4)

What you'll learn

Course contents

Use data systems securely to meet requirements and in line with organisational procedures and legislation, including principles of Privacy by Design.
Demonstrate how usability and accessibility have been embedded into the application lifecycle.
Assess the impact of user experience and relevant domain-specific factors for example industry standards, regulatory requirements, and business environment on the data analysis activity.
Communicate verbally and non-verbally with internal and external stakeholders, using both technical and non-technical language to serve as a clear link between users and suppliers.
Use active listening to demonstrate a customer focused approach to service delivery.
Adapt to changing contexts within the scope of a project and continually review project outputs to ensure alignment with customer and organisational needs.
Collate and interpret data and convert into useable formats such as infographics, reports, tables, dashboards, or graphs.
Demonstrate the use of testing tools to verify that a solution or system is functioning as expected.
Adapt and apply testing activities according to industry standard development methodologies for example sequential or iterative including maintenance of clear supporting documentation.
Apply specific industry standards for example UK GDPR, Data Protection Act, ethical use of data and safety critical procedures related to software testing tasks.
Use formal and informal techniques that will demonstrate software and or systems are fit for purpose.
Use coaching or training methods to support stakeholders with organisations systems, platforms, or applications.
Communicate support information clearly by creating and or maintaining user guides, training materials, and other documentation to help users understand and use systems.
Demonstrate the ability to use tools and methods to formulate and utilise prompt engineering to research and evaluate support requirements.
Engage in continuous and collaborative learning, ensuring learning activities align with changing technical landscape.
Use data systems securely to meet requirements and in line with organisational procedures and legislation, including principles of Privacy by Design.
Demonstrate how usability and accessibility have been embedded into the application lifecycle.
Assess the impact of user experience and relevant domain-specific factors for example industry standards, regulatory requirements, and business environment on the data analysis activity.
Communicate verbally and non-verbally with internal and external stakeholders, using both technical and non-technical language to serve as a clear link between users and suppliers.
Use active listening to demonstrate a customer focused approach to service delivery.
Adapt to changing contexts within the scope of a project and continually review project outputs to ensure alignment with customer and organisational needs.
Collate and interpret data and convert into useable formats such as infographics, reports, tables, dashboards, or graphs.
Demonstrate the use of testing tools to verify that a solution or system is functioning as expected.
Adapt and apply testing activities according to industry standard development methodologies for example sequential or iterative including maintenance of clear supporting documentation.
Apply specific industry standards for example UK GDPR, Data Protection Act, ethical use of data and safety critical procedures related to software testing tasks.
Use formal and informal techniques that will demonstrate software and or systems are fit for purpose.
Use coaching or training methods to support stakeholders with organisations systems, platforms, or applications.
Communicate support information clearly by creating and or maintaining user guides, training materials, and other documentation to help users understand and use systems.
Demonstrate the ability to use tools and methods to formulate and utilise prompt engineering to research and evaluate support requirements.
Engage in continuous and collaborative learning, ensuring learning activities align with changing technical landscape.

Training schedule

During this apprenticeship, you will follow a fully supported training programme with LearnTech, delivered through combined weekly remote classroom-based training, workplace assessment/training and online learning working towards completing the Application Support Lead Standard.

The training covers the following core occupational duties:

Requirements

Essential qualifications

GCSE in:

English (grade 4/C)
Maths (grade 4/C)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Administrative skills
Number skills
Analytical skills
Logical
Initiative

Other requirements

During your application process we are committed to providing additional support where it may be needed. If you need additional financial support to help attend Assessment Centres and Interviews you can apply to be considered to receive our Interview Travel Bursary which will provide full reimbursement for any travel expenses incurred. At the point of a successful invitation to interview please raise this with your Recruitment contact at HPP.

IT apprentice - software

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