Hillier Hopkins is a leading Chartered Accountants & Tax Advisers in London, Watford and Milton Keynes. With 22 Principals and around 230 staff, we are a significant firm in the region. We advise businesses and individuals in the UK and worldwide and are members of TGS - an international network of professional firms.

The firm is growing, dynamic and innovative, developing new ideas and services to assist our clients. We are committed to our ethos of “friendly expertise” and work hard to make sure that our clients prosper above all else. It is important to us to support the communities we work in and look after the planet we all inhabit. We have a year-round programme of fundraising, volunteering opportunities and initiatives to minimise our environmental footprint.

About the role:

The IT department, based in Watford, is responsible for the provision of IT services and support to the three offices as outlined above.

Responsibilities:

Handle and assist with Helpdesk 1st line queries
Installation and configuration of laptops and desktops PCs
Assist with new starters and leavers checklist and processes
Supporting all team members with ad hoc tasks
Restore backups for applications and data
Installation of hardware and software

Desirable skills:

Able to meet deadlines
IT competent and familiar with Windows desktop environment
Genuine interest within IT - demonstrating a passion for IT through hobbies or qualifications
Previous work or examples with IT hardware
Problem-solving
Great communication skills, you will need to speak a wide range of employees internally
Ability to be resilient and make common sense judgements
Able to work efficiently and accurately
Willing and eager to learn

The entry requirements for this programme are as follows:

3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject
GCSE Maths and English (or equivalents) at grades 3+ (D or above)
Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship in a similar subject

Benefits:

Annual Christmas bonus equivalent to 1 week's salary
A flexible benefits package to all employees from April 2027
Group Income Protection Scheme (Following completion of 3 months service)
All staff automatically enrolled into a pension scheme
Death in Service scheme cover (4x salary cover)

Future prospects:

After completion of the programme you will gain a Level 3 Information Communication Technician Apprenticeship qualification. An amazing step to starting your IT career.

About QA:

Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed.

Interested? Apply now!

IT Apprentice

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