Programme Manager
Permanent
Salary dependant on experience
Cardiff, Hybrid (Regular attendance at our Cardiff Office)

Partner with clients. Drive delivery excellence. Lead a team that makes it happen.

Are you a strategic, client-focused leader who thrives in complexity? Do you love guiding talented people to deliver meaningful, well‑controlled change? If yes — you’ll feel right at home with us.

We’re looking for a Programme Manager to lead the delivery of client change, directly with our clients to understand their strategic priorities and ensuring Target is fully aligned and resourced to deliver to their needs.

What You’ll Be Doing

You’ll be at the heart of how Target delivers — setting the bar for delivery excellence across complex, high‑impact programmes and projects.

Delight Clients

Be trusted by our clients as a delivery partner who gets things done – and gets them done well
Nurture relationships with our clients, understanding their strategy and priorities
Translate client needs into clear, well‑structured delivery roadmaps
Ensure projects are scoped, planned and delivered to agreed milestones and outcomes

Drive Financial Performance

Apply strong commercial and financial awareness to all programme decisions
Manage budgets, forecasting and financial controls with discipline
Support pricing, bids and commercial conversations with clients

Lead People

Lead, develop and support Project Managers, ensuring they’re equipped, motivated and set up for success
Inspire and energise the wider change and technology community, fostering collaboration, agility and a shared commitment to delivery excellence

Enhance Processes

Deliver programmes in line with Target’s frameworks, ensuring control, compliance and quality
Report progress clearly, escalate risks early and embed lessons learned
Champion continuous improvement, lean delivery and high performance

What It’s Like to Work With Us

Change Delivery is where the action happens — no two days are the same .

You’ll be surrounded by experienced, collaborative colleagues with diverse backgrounds, always ready to share knowledge and support. You’ll work closely with teams across the business, right up to Exec level, shaping the change that pushes our organisation forward.

And because people matter here:

You’ll get regular feedback and recognition for your impact
We celebrate success through our My Recognition portal
We’re committed to wellbeing, embracing tech, and offering real opportunities to grow your career
We genuinely care about creating a fun, supportive culture

Requirements

What You Bring

You’re someone who is:

An excellent communicator who builds strong relationships with clients and colleagues
Organised, structured and confident managing time and competing priorities
Commercially astute and comfortable managing budgets and financial forecasts
A supportive leader who grows others
Accountable, solutions‑focused and calm under pressure
Always looking for ways to improve how things are done

Experience & Qualifications

You have:

Proven experience leading change delivery in a client-facing role
Strong financial services experience
A PM qualification (APM, Prince2, or equivalent)
Experience leading PMs and managing portfolios
Experience with Waterfall, Agile and Hybrid approaches

Bonus Skills (Nice to Have)

Experience delivering in outsourced or BPO environments
Offshore team collaboration
Exposure to ISO/CMMI
Agile qualifications and/or MSP certification

Benefits

We are passionate about our colleagues and offer industry leading benefits....

30 days holiday entitlement plus bank holidays (From Day 1)
Defined Pension Contribution Scheme (Employer matched up to 6%). Plus, option to contribute via Salary Exchange (alternatively known as Salary Sacrifice)
Employee Discount Scheme, access to discounts and offers across 100s of leading retailers. Plus, cashback on purchases
Company Paid Private Medical Insurance (benefit in kind)
Group Life Assurance
Group Income Protection
Discretionary Annual Pay Review
Discretionary Annual Bonus Scheme
Loyal Service Scheme - rewarding your commitment with financial recognition, additional holidays, and matched pension contributions of up to 10% at key service milestones.
Free Flu Vaccinations, Eye Tests and employer contribution towards glasses
Recognition Scheme
Free Mortgage Advice and Support
Wisdom Wellbeing, your go to for wellbeing resources and solutions to include an Employee Assistance Program
Everest Funeral Concierge
Free Bereavement and Probate Advice and Support
Access to a GP 24 hours a day, 7 days a week, 365 days a year through GP24
Paid eye tests and employer contribution towards spectacles specifically for VDU use.
Enhanced parental leave

You can also select other benefits, we cover the upfront cost and make monthly deductions from your pay, interest free!

Technology Buying Scheme
Discounted Gym Memberships
Taste Card / Coffee Club Membership
Charitable Payroll Giving
Cycle to work Scheme (Salary Sacrifice)

Ready to Lead the Change?

If you want to deliver impactful delivery for clients, develop great people and make a visible difference — we’d love to hear from you.

Programme Manager

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