Solutions Engineering Lead in United Kingdom

This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Solutions Engineering Lead based in United Kingdom. As a Solutions Engineering Lead, you will shape the technical pre-sales strategy and help businesses unlock the full potential of modern cloud and internet infrastructure solutions. You will take ownership of the Solutions Engineering function, combining hands-on technical expertise with team leadership and strategic decision-making. Working closely with Sales, Customer Success, and customers, you will translate complex technical challenges into scalable architectures, effective integrations, and compelling business solutions. You will also guide technical deal strategy, balancing customer needs with pricing, profitability, and long-term value. Beyond individual opportunities, you will build repeatable processes, strengthen onboarding experiences, and develop a high-performing team ready to scale. This fully remote leadership opportunity is ideal for someone who thrives in a fast-moving technology environment, values autonomy, and wants to contribute to building a faster, safer, and more reliable internet. Accountabilities: - Lead the Solutions Engineering function: Define the team's direction, establish priorities, and develop a scalable operating model that supports business growth and increasingly complex customer needs. - Drive technical pre-sales: Guide complex technical opportunities from initial discovery through solution design, proof of concept, integration, and deal closure. - Design customer solutions: Help customers identify the right architectures and technologies to address infrastructure, performance, security, and scalability challenges. - Partner with Sales: Collaborate on deal strategy, technical positioning, pricing, packaging, usage models, and margin considerations to deliver customer value while supporting commercial objectives.

- Manage and develop talent: Lead, mentor, and coach the existing Solutions Engineer while building the team as business requirements evolve. - Build scalable processes: Develop playbooks, technical documentation, workflows, and best practices that improve efficiency, consistency, and the quality of technical pre-sales engagements. - Improve onboarding and integrations: Streamline customer and partner onboarding, technical integrations, and handovers to Customer Success to ensure a smooth transition from sales to implementation and ongoing support. - Enable commercial teams: Help Sales understand new product capabilities, translate technical knowledge into compelling value propositions, and identify opportunities based on customer needs and market insights. - Strengthen partner collaboration: Support partners in applying their technical expertise to customer challenges and developing successful commercial opportunities. - Drive continuous improvement: Identify operational bottlenecks, assess customer feedback, and implement practical improvements that enhance team performance and customer experience. Requirements: - Technical pre-sales experience: Proven experience managing complex technical sales opportunities from initial discovery through solution design, proof of concept, and closing. - Infrastructure and networking expertise: Strong knowledge of content delivery networks (CDNs), networking, and internet infrastructure, with the ability to assess customer requirements and recommend appropriate technical solutions. - Security knowledge: Experience with technologies such as Web Application Firewalls (WAF), DDoS protection, bot mitigation, and API security. - Compute and cloud technologies: Familiarity with containerization, serverless computing, databases, and related cloud or infrastructure technologies. - Leadership experience: Demonstrated experience managing technical professionals, providing coaching and mentorship, and helping team members develop their capabilities.