TSB | Assistant Manager, Fraud Preventions | Grade D | Fraud | Barnwood, Bristol, Sunderland, Edinburgh or London in Barnwood, United Kingdom

TSB | Assistant Manager, Fraud Preventions | Grade D | Fraud | Barnwood, Bristol, Sunderland, Edinburgh or London

Country: United Kingdom

IT STARTS HERE

Santander ( is evolving from a global, high-impact brand into a technology-driven organisation, and our people are at the heart of this journey. Together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible.

This is more than a strategic shift. It’s a chance for driven professionals to grow, learn, and make a real difference.

Our mission is to contribute to help more people and businesses prosper. We embrace a strong risk culture and all our professionals at all levels are expected to take a proactive and responsible approach toward risk management.

TSB is a key part of the Santander organisation. At TSB, we exist to help our customers make the most of their money, so that they can feel money confident every day.

When they feel more confident with their money, they can get more out of life. And put simply, that is what it’s all about.

THE DIFFERENCE YOU MAKE

Reporting to the Fraud Prevention Manager, the ideal candidate should have either experience of working in a fraud role or with systems/data in a root cause analysis or problem-solving role. You will make a difference in your role by building relationships and working with other TSB teams and suppliers on fraud control enhancements, such as systems and processes to help make sure that our customers are always protected from fraud when banking with us.

WHAT YOU’LL BRING

Our people are our greatest strength. Every individual contributes unique perspectives that make us stronger as a team and as an organisation. We’re enabling teams to go beyond by valuing who they are and empowering what they bring.

The following requirements represent the knowledge, skills, and abilities essential for success in this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• An understanding of fraud ideally within a financial services environment
• Experience of problem solving and solution identification.
• Proven knowledge of business systems and tools which includes all Microsoft Applications
• Willingness to learn new skills.
• Demonstrate strong attention to detail.
• Be a good communicator and hold the ability to influence others.

WE VALUE YOUR IMPACT

At TSB, your contribution matters. We recognise the difference you make every day, and we make sure you feel valued, supported and rewarded in return.

We’ll pay you a base salary of £35,200 from day one, and an excellent benefits package which includes:

• Extra 9% of your salary to either take as cash in your pay or to spend on flexible benefits (dental plan, cycle2work, buying extra holidays, etc.)
• Variable Pay Award (5% on target) based on company performance.
• Fantastic company pension – TSB contributing up to 13%
• 30 days holidays (plus bank holidays)
• Private Healthcare
• Opportunities to grow your career within a global organisation

Ready to be recognised? It starts with you.

LOCAL COMPLIANCE

Inclusion matters at TSB . We want everyone to feel at home—whatever their background. Diverse teams help us deliver Money Confidence, for everyone, every day. Not sure you meet every requirement? If you tick some boxes and bring curiosity and openness, we’d love to hear from you. TSB is a Disability Confident Leader, if you meet the minimum criteria, we’ll ensure you’re considered.

We’re committed to creating a recruitment experience that’s accessible, fair and welcoming for all candidates.

When applying, please consider the travel distance, time and cost to your chosen office location.