Michael Page
Service Desk Analyst
£46.8k - £59.8k per annum
- Act as first point of contact for IT support requests via ticketing system and walk-ups - Resolve common hardware, software and access issues at first-line level - Log, update and manage incidents and service requests in line with SLAs - Provide clear guidance to users on Microsoft 365, Teams, OneDrive and workplace
United Kingdom, Stevenage