Title: Senior IT Customer Support Analyst, Desktop Support KBR is seeking a Senior Desktop Support Team Lead to provide advanced technical support and technical leadership across enterprise desktop services throughout the United Kingdom and supported regional locations. Acting as a senior escalation point, this role is ...
... performance and communicate findings to internal senior stakeholders. - Identification of industry trends and developments to implement best practice to improve customer care efficiency and effectiveness. Analyst Expectations - To meet the needs of stakeholders/ customers through specialist advice and support - Perform prescribed ...
... Permanent Be the Technical Expert Behind Essential Services At South West Water, technology plays a vital role in supporting the services that millions of customers rely on every day. We're looking for an experienced Deskside Analyst to join our IT Services team and provide expert 2nd line support across our business. ...
... Type: Contractor (Part-time or Full-time), Remote Location: Northern America, Latin America, United Kingdom, Europe, and Oceania. We are engaging Behavioral Analysts to contribute their expertise to a unique customer project. In this role, you'll apply your expertise to help train next-generation AI systems. Your work will ...
We're currently recruiting a dedicated Service Desk Analyst to help ensure the smooth running of the operations in Compass Group UK on a full time basis, contracted to 40 hours per week. As a Service Desk Analyst, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to ...
... a blend of customer and BAE Systems staff, based in multiple locations, but with the day to day operations based from our Leeds office (due to the need for customer network access available at this location). The SOC Analyst roles are ‘hands-on’ shift based roles, working as part of a 24/7 operation with four shift teams ...
... based in the North West of England, protecting drivers against the cost of unexpected repair bills with clear, jargon-free cover and a strong reputation for customer service. As we continue to grow, data plays an increasingly central role in how we understand our customers, price our products fairly and run an efficient ...
... When you join us, you’ll be part of a global team harnessing the power of scientific testing and data-driven insights to build a healthier future. IT Support Analyst We are looking for a customer-focused IT Support Analyst to provide hands-on 1st and 2nd line support within a client-side IT environment. This office-based ...
Salary: £30,000 - 33,000 per year Requirements: - Experience in deskside support or a similar customer-facing IT support role - Strong knowledge of Microsoft Windows operating systems - Experience supporting Microsoft 365, Microsoft Office, and related applications - Experience building and supporting IT hardware - Networking ...
... Support Operations department professionally, keeping pace with new systems and software developments. What You’ll Bring: - Proven experience working in a customer-facing environment, customer service role, helpdesk, or call centre setup. - Outstanding communication skills and an excellent telephone manner, with a strong ...
... assistance. - We troubleshoot issues using diagnostic tests and remote access. - We aim to achieve first-time resolution whenever possible. - We respond quickly to customer queries via email or phone. - We determine the best solution based on customer issue details. - We diagnose system errors and other technical challenges. - ...
... deployment and launch of new products and services for retail banking. - Management of client relationships and provision of customer service support to clients and customers, under steadily decreasing supervision, responding to questions about products and services, processing of transactions, and resolution of customer complaints. ...
... deployment and launch of new products and services for retail banking. - Management of client relationships and provision of customer service support to clients and customers, under steadily decreasing supervision, responding to questions about products and services, processing of transactions, and resolution of customer complaints. ...
... troubleshooting is desirable. - Good knowledge of Microsoft Windows and Microsoft Office 365. - Basic knowledge of iOS and Android mobile operating systems. - Strong customer service skills and a professional telephone manner. - Basic understanding of ITIL principles. - Ability to work independently and demonstrate a willingness ...
Technology Service Desk Analyst Application Deadline: 28 September 2026 Department: IT Employment Type: Permanent - Full Time Location: London We are looking for a Technology Service Desk Analyst to join our established Service Desk team, reporting to the Service Desk Manager. This role is an excellent opportunity for someone ...
... services for our key customers. Our values - Passion for improvement - Continuous improvement to develop more effective ways of delivering services for our customers - Customer focus - Satisfying our customers and helping them to support themselves - Professional integrity - Bringing the best of our shared technical expertise ...
... deployment and launch of new products and services for retail banking. - Management of client relationships and provision of customer service support to clients and customers, under steadily decreasing supervision, responding to questions about products and services, processing of transactions, and resolution of customer complaints. ...
... from you. Cross Keys Homes is a leading registered provider of social housing, committed to making a positive impact in our communities. As our Power Platform Analyst, you'll join our small but ambitious Business Insights team and play a key role in expanding and maintaining our Power Platform solutions. Power BI reporting ...
... deployment and launch of new products and services for retail banking. - Management of client relationships and provision of customer service support to clients and customers, under steadily decreasing supervision, responding to questions about products and services, processing of transactions, and resolution of customer complaints. ...
... Eligibility to our stock options program - Pension ESG pension scheme - Office Location WeWork Marylebone - North West House, 119 Marylebone Rd, London NW1 5PU - Customer Lunches Every quarter we plan a team lunch at one of our customer’s restaurants (we accommodate all dietary requirements) - ⛰️Tenzo Offsite A chance to meet ...