... the IT Service Desk by maintaining open and honest communication, collaborating with others and being inclusive and approachable. This apprenticeship would suit The apprenticeship would suit an individual with a positive attitude towards the provision of exceptional customer service in a demanding IT environment. They ...
Kickstart your IT career as an IT Service Desk Apprentice at METCLOUD — learn 1st/2nd line support, earn a Microsoft cert, and grow across IT projects. Start your IT Support career with METCLOUD! Gain experience of providing 1st & 2nd line support to a range of clients, resolving issues and problems with customers' IT infrastructure, ...
... to when their computer breaks? Do you have a passion for technology and a desire to develop a career in IT? We are building a team to provide IT Support and Services to one of our critical public sector clients, with users across the UK. The initial team will work as 1st Line Support Desk Agent, under an Apprentice program, ...
... exciting opportunity has arisen to join the Hoople IT Service Desk, looking after a wide range of public sector and private sector customers and users. This position is for a full time post working on a busy Service Desk 5 days a week. You will be working in a team-based environment, logging customer IT queries, faults and ...
WHAT IS ON OFFER Alfred H Knight has an exciting opportunity for aService Desk Support Analystto join our Group IT Department in Prescot, Liverpool You will be joining a high-performing Service Delivery team that is truly integral to the success and function of AHK’s global operations. As the first point of contact for ...
... Support Services Branch (ITSS) is part of the Information & Technology Services (iTECS) Division where staff are in daily contact with SCOTS customers. Our Services include: - Desktop and mobile support, - IT Service Desk, - IT Support for major events and projects, - Implementing and influencing wider iTECS technical ...
... accountability in all policing activities. Apply now to serve with integrity, professionalism, and a focus on creating safer and stronger neighbourhoods. Responsibilities: - You will be handling calls raised via the self-service portal and over the telephone, plus the occasional walk-in to the Service Desk or the ICT Hub, reassuring ...
nGeneration are looking for an enthusiastic and personable Service Desk Analyst to join our Support Desk team. We pride ourselves on our service, as the first point of contact for our customers, your friendly and helpful demeanour is crucial as you diagnose and solve their IT issues or escalate them to our field service ...
... skills with a professional approach to customer services - Strong time management skills - Ability to remain calm under pressure during challenging times - An intuitive and methodical approach to diagnose hardware and software faults in desktop PC’s, printers and mobile devices - Ability to develop and maintain strong customer ...
... excellent end-user experience. Working within the IT Service Desk team, you will support a modern Microsoft 365 environment, manage incidents and requests through TOPdesk (ITSM), and contribute to the continuous improvement of IT services. This role is ideal for an IT professional with 1-2 years of Service Desk or IT Support experience ...
... Service Desk Technicians after initial assessment and within a relevant timescale. - Proactively manage all personal workloads, ensuring all tickets are worked within the set Service Level Agreements. - Achieve the set Service Desk KPIs and Service Level Agreements. - Adhere to all Service Desk technical processes and guidelines ...
... looking to build a hands-on career in IT? We’re looking for an enthusiastic IT Apprentice to join our growing team at Centurion, supporting clients across the UK with IT systems, software, and infrastructure. This is a fantastic opportunity to gain real-world experience while working towards an IT Support Technician Level 3 ...
... 9am - 5pm Benefits: - 25 days holiday + birthday off - Company social events – summer BBQ, Christmas party + additional social events - Company pension - On-site parking - Free EV charging - Friday feast – monthly take away with the team Future prospects: 90% of QA apprentices secure permanent employment after completing: ...
... home and additional leave - Health and wellbeing benefits, gym membership, and discounted corporate health plans - Career advancement - client secondment opportunities, global opportunities, and award-winning Learning & Development programs The Opportunity: The IT Service Desk Analyst will be responsible for providing exceptional ...
... High-level customer service and communication skills. - Experience using and updating IT service management tools (e.g. ServiceNow, Freshdesk). - Ability to manage sensitive/confidential information appropriately. - Self-motivated, organised, with ability to prioritise and manage multiple tickets. - Demonstrable ability to meet ...
... million people build careers in technology and help 300,000 connect to tech job opportunities. Based in Newcastle. QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to: - Learn on-premise and cloud-enabled technologies and services - Learn technical content that aligns to and is relevant ...
Are you interested in a career in IT? Turn your passion into a career by applying for one of our current IT apprenticeships. Could you see yourself working for an IT Service provider? Or maybe you would rather be part of an internal IT team working for an employer? With average salaries of £16,000 - £18,000 per annum , ...
... hard to learn quickly on the job. As an IT apprentice at ORCA Service Technologies (OST), you will be challenged with a diverse set of responsibilities including IT support and understanding user’s issues. IT Support Apprentice Key Responsibilities: - Responsible for IT support activities (categorising, prioritising, and solving ...
... rate for apprentices What We Offer • A fully funded apprenticeship qualification • Structured training and mentoring • Hands-on experience and real responsibility • A friendly and supportive working environment • Opportunities to progress into a permanent IT Support role • Exposure to software development, databases and ...
Summary As an IT Apprentice, you will support the day-to-day running of the school’s IT systems, helping ensure reliable, secure, and effective technology use across teaching, learning, and administration. You will gain hands-on experience while working alongside experienced IT staff. Wage £18,000 a year Training course ...