... the IT Service Desk by maintaining open and honest communication, collaborating with others and being inclusive and approachable. This apprenticeship would suit The apprenticeship would suit an individual with a positive attitude towards the provision of exceptional customer service in a demanding IT environment. They ...
... excellent end-user experience. Working within the IT Service Desk team, you will support a modern Microsoft 365 environment, manage incidents and requests through TOPdesk (ITSM), and contribute to the continuous improvement of IT services. This role is ideal for an IT professional with 1-2 years of Service Desk or IT Support experience ...
... looking to build a hands-on career in IT? We’re looking for an enthusiastic IT Apprentice to join our growing team at Centurion, supporting clients across the UK with IT systems, software, and infrastructure. This is a fantastic opportunity to gain real-world experience while working towards an IT Support Technician Level 3 ...
... 9am - 5pm Benefits: - 25 days holiday + birthday off - Company social events – summer BBQ, Christmas party + additional social events - Company pension - On-site parking - Free EV charging - Friday feast – monthly take away with the team Future prospects: 90% of QA apprentices secure permanent employment after completing: ...
... High-level customer service and communication skills. - Experience using and updating IT service management tools (e.g. ServiceNow, Freshdesk). - Ability to manage sensitive/confidential information appropriately. - Self-motivated, organised, with ability to prioritise and manage multiple tickets. - Demonstrable ability to meet ...
Title: Service Desk Analyst (6 month contract) Location: Rochdale, UK Division: Agilisys Managed Services Reports to: Service Desk Manager Are you ready to drive digital transformation and innovation within a dynamic organisation focused on delivering exceptional public services? Do you have a passion for helping clients ...
- Own incidents and service requests end-to-end, ensuring timely resolution and accurate documentation - Provide advanced remote and onsite support for Windows, macOS, and mobile devices - Troubleshoot Microsoft 365 services including Outlook, Teams, OneDrive, and SharePoint - Diagnose and resolve issues across endpoint ...
... difference. Want to learn more about a career in technology and data at Fitch? Visit: About the Role The Fitch Group Global Service Desk is a fast paced, diverse and exciting team with a passion for customer service, user experience and technology. The Service Desk provides 24x5 IT support to over 6,000 Fitch Group users globally. ...
... digital environment across all our sites. As part of this journey, we’re looking for a Service Desk Analyst who takes pride in delivering exceptional customer service and high-quality technical support in a fastmoving, people focused organisation. You’ll join a small but highly skilled Service Desk team based in Basingstoke, ...
We're currently recruiting a dedicated Service Desk Analyst to help ensure the smooth running of the operations in Compass Group UK on a full time basis, contracted to 40 hours per week. As a Service Desk Analyst, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to ...
... of people planning their next move, reading the latest industry news, or just browsing what’s on the market. Location: London - Hybrid (2 Days) Reports to : Service Desk Team Leader As a Service Desk Analyst, you’ll be the friendly face providing first support for your Rightmove colleagues! You’ll troubleshoot issues across ...
... rate for apprentices What We Offer • A fully funded apprenticeship qualification • Structured training and mentoring • Hands-on experience and real responsibility • A friendly and supportive working environment • Opportunities to progress into a permanent IT Support role • Exposure to software development, databases and ...
Summary As an IT Apprentice, you will support the day-to-day running of the school’s IT systems, helping ensure reliable, secure, and effective technology use across teaching, learning, and administration. You will gain hands-on experience while working alongside experienced IT staff. Wage £18,000 a year Training course ...
Summary Launch your tech career with Invoco Telecom in Bromsgrove as an Apprentice Customer Support Engineer. You’ll help customers with VoIP and broadband services while building your networking and troubleshooting skills, with potential progression to a degree for the right candidate. Wage £19,000 a year Training course ...
... Minimum Wage rate for apprentices Potential for rate to increase as skills develop Training course Customer service practitioner (level 2) Hours 8am to 4.30pm with half hour unpaid lunch. 40 hours a week Start date Monday 12 October 2026 Duration 1 year 1 month Positions available 1 Work Most of your apprenticeship is spent ...
... and Mandarin jobs, interview tips and London news: Your New Job Title: Mandarin speaking IT Service Desk Administrator The Skills You'll Need: Fluent Mandarin, with working experience in 1st & 2nd line IT support for internal employee, and interacting with external suppliers Your New Salary: Highly competitive depending on ...
... your colleagues, influence service improvements, and play a key role in delivering outstanding support to our customers. What You'll Be Doing As our Senior Service Desk Analyst , you'll be at the heart of our Service Desk, ensuring incidents and service requests are managed efficiently, professionally, and in line with ...
... to resolving issues and improving processes. - Excellent communication skills with the ability to support and engage colleagues at all levels. - Knowledge of ITIL or IT Service Management principles would be beneficial. - Relevant Microsoft, CompTIA or ITIL certifications would be advantageous. Benefits - Competitive salary ...
... Support users with password resets, account administration and access requests - Escalate complex technical issues to senior engineers where required - Assist with device setup, configuration and deployment - Support Microsoft Windows desktop and laptop environments - Deliver excellent customer service and maintain regular ...
... Supporting remote users and site-based staff with IT-related queries - Assisting with the maintenance of our IT equipment and systems - Learning about cyber security best practices and helping to maintain a secure IT environment - Providing excellent customer service when dealing with IT support requests What We're Looking ...