Advancing People are recruiting for a permanent remote working Insurance Complaints Team Lead to join a rapidly expanding VC Backed Tech company who are using AI to help insurers process Claims. To be considered for this Complaints Team Lead role you MUST have at least 5 years Insurance Team Lead experience in one of: Complaints ...
... Advisor and you’ll be a big part of this. Role Purpose: This role is instrumental in us supporting our installations customers, understanding the root-cause of complaints, and preventing future reoccurrence. Working as part of a team and with the Quality & Aftercare manager, the Installations Executive Complaints Advisors are ...
... your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges. ” learn more about working at Coinbase ...
... your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges. ” learn more about working at Coinbase ...
... long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ 📍UK Remote | 💰£41,300 to £52,250 + Incentive Awards tied to your performance + Benefits ✨⭐️ Our Complaints TeamThe Complaints Team sits alongside our Customer Operations ...
Role: Governance Team Administrator Department: Governance Hours of work: Full Time Reporting to: Patient Experience and Quality Improvement Manager Location: Remote with travel to site Interview Dates: 7 th and 8 th October between 11:30-2:30pm We are looking for an enthusiastic and motivated individual to join our busy ...
... Demonstrate a "customer‑first" approach, ensuring positive engagement in all interactions * Escalate issues appropriately and follow required processes for complaints or safeguarding * Work autonomously in a remote setting, maintaining productivity and service levels * Attend mandatory training, coaching and performance ...
... Demonstrate a "customer‑first" approach, ensuring positive engagement in all interactions * Escalate issues appropriately and follow required processes for complaints or safeguarding * Work autonomously in a remote setting, maintaining productivity and service levels * Attend mandatory training, coaching and performance ...
... all information gathered is accurate and recorded correctly. * Supply project related feedback and observations to team manager * Dealing with any problems/complaints that arise * Working towards daily and weekly targets * Building a strong rapport with the person you are speaking to. * In addition to your normal duties, ...
... partnership opportunities where required - Collect and maintain engagement data on member reach, activities, location, audience, sector and impact Where you'll work Remote Working Position Wooburn Grange Bourne End Buckinghamshire HP10 0QU Training Apprenticeships include time away from working for specialist training. You’ll study ...
... follow-up meeting with the assessment team where required. - Submitting reports on the series/candidate performance. - Providing support and written responses to complaints where required. Skills and Competencies As the Principal Examiner, you will be expected to demonstrate the following skills and competencies: Required - Experience ...
... Join our team as a proactive and energetic Community Manager, playing a pivotal role in delivering exceptional customer experiences. You will handle customer complaints and inquiries, manage tickets, and expertly de-escalate conflicts, all while thriving in a dynamic remote environment. If you are driven, adaptable, and passionate ...
... follow-up meeting with the assessment team where required. - Submitting reports on the series/candidate performance. - Providing support and written responses to complaints where required. Content Author Purpose The Content Author is there to produce error-free, factually accurate assessments that align with the subject specification. ...
... training, onboarding, and knowledge management to maintain high service standards - Deliver performance reporting and insight (AHT, ASA, abandonment, conversion, complaints, attrition) with clear action plans - Support contact centre technology adoption (CRM, telephony/CCaaS, diallers, QA tools, analytics and BI reporting) - Ensure ...
... care. The role involves handling enquiries sensitively and professionally, completing administrative duties within Salesforce and other systems. This is a fully remote/home-based role; you will start off working via Pertemps and transfer across to our client after an initial temping contract. Although we do require you to have ...
Job Title: Logistics Customer Service VA Client Location: Manchester, England, United Kingdom Work Arrangement: Fully Remote — Philippines Job Type: Full-time Industry: Logistics / Transportation Salary: £800–£1,100 per month About the Client Our client is a growing logistics and transportation business based in Manchester, ...
... information and guidance to leaseholders, shared owners and housing staff on service charges, major works, leases and relevant legislation. - Respond to enquiries, complaints and disputes relating to service charges, major works and leasehold matters. - Explain complex leasehold and service charge issues clearly to homeowners and ...
Customer Service Agent Customer Service Agent - Leading Property Business - Full training provided - Remote/Hybrid Working Are you a customer service superstar who thrives in a ssuccessful business environment? Do you genuinely enjoy helping people and improving their experience? Our client, a leading and "Great Place ...
This is a remote position. Simulation-Based Work Experience Programme — Founding Cohort Opportunity Overview A strong Virtual Administrative Assistant does considerably more than manage a calendar. They create order, protect executive time, communicate professionally, anticipate problems, manage competing priorities and ...
... payments to our recovery platform, with success measured by the volume of qualified demos booked and their eventual conversion into customers. This is a Full-time, Remote (UK-based) position at a Mid-Level , requiring a blend of proactive outreach and relationship-building skills. Work Setup & Collaboration - Fully Remote: Requires ...