Configuration Management and Asset Management knowledge
Ability to work autonomously and translate business requirements into technical solutions
Google AppSheet experience highly desirable
Google Apps Script experience highly desirable
BigQuery experience highly desirable
Looker Studio experience highly desirable
ServiceNow CMDB experience highly desirable
Remedy CMDB experience highly desirable
Microsoft Power Platform experience highly desirable
Power BI experience highly desirable
Python experience highly desirable
JavaScript experience highly desirable
ETL / data integration technologies experience highly desirable
ITIL Foundation or equivalent highly desirable
Responsibilities:
Design and develop a CMDB management application from the ground up
Build intuitive interfaces for Configuration Item (CI) management
Develop CI lifecycle workflows, validation and data integrity controls
Integrate multiple data sources using APIs and connectors
Automate data collection, synchronisation and maintenance
Define and maintain robust CMDB data models
Improve data accuracy, completeness and consistency
Develop CI relationship and service mapping capabilities
Support asset, infrastructure, application and service inventories
Establish governance, audit and data-quality controls
Build operational and executive-level dashboards
Develop KPI, SLA and CMDB health reporting
Create automated reporting and scheduled management information
Deliver trend analysis and performance insight
Develop real-time monitoring and exception reporting
Build automated alerts, notifications, exception workflows and compliance controls to continuously monitor CMDB health
Technologies:
API
BigQuery
CMDB
ETL
Support
ITIL
ITSM
JavaScript
Looker
Microsoft Power Platform
Power BI
Python
REST
SQL
Security
ServiceNow
Web
More:
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